Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 5

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
480 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 5 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

480 Reviews

Write a Review

480 Reviews of Paul Lai

March 06, 2024

Dealership Rating
Employee Rating

Love working with Paul Lui and Richard We have leased several cars from Princeton MERCEDES. Always a great experience. Thank you! More

by jane.robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Mar 06, 2024

Mercedes-Benz of Princeton responded

We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 06, 2024

Dealership Rating
Employee Rating

Paul Lai is exceptional. He is professional, courteous, and knowledgeable. He made our experience rewarding. More

by rmajm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Mar 06, 2024

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 28, 2024

Dealership Rating
Employee Rating

Very patient explaining the use of APP and various functions, good service, will introduce my friends to your shop to buy More

by martinlin121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Feb 28, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 08, 2024

Dealership Rating
Employee Rating

Pool did an outstanding job on handling all the details of our gls 300 he spent a great deal of time reviewing all of the features thank so much More

by Sobirjonabduvaitov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 07, 2024

Dealership Rating
Employee Rating

This is the second car I purchased from Paul Lai. Paul is very professional and made the whole experience actually enjoyable. When it was time to pick up the car, Robert Lisi did a wonderful job ex More

by dpau88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Feb 09, 2024

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 24, 2023

Dealership Rating
Employee Rating

Service is always fast and efficient; service manager Victor is excellent. Keeps me informed of progress and gets me in and out without wasting time. More

by JoeJCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera

Dec 28, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Victor and Paul! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 16, 2023

Dealership Rating
Employee Rating

Mr. Paul Lai is a great salesman, very patient with our needs and clearly explained everything. We happy with the deal. More

by liusihang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Dec 20, 2023

Mercedes-Benz of Princeton responded

Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 25, 2023

Dealership Rating
Employee Rating

Overall experience was positive. However, I was a bit disappointed in the lack of communication regarding the dealership not being able to secure the original car I requested. It wa More

by thaliawmingo
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 27, 2023

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with our sales and team. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 25, 2023

Dealership Rating
Employee Rating

highly recommend the Mercedes-Benz of Princeton, very happy with the service Paul Lai and Robert Lisi provided. More

by ajx888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 27, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2023

Dealership Rating
Employee Rating

Very courteous and resolved issues fast. Will visit again and recommend to all. Thanks folks More

by rkishore.in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin

Nov 07, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

...
5
...

Dealership Inventory (486 Vehicles)

new 2026 Mercedes-Benz AMG CLE 53 car, priced at $95,770
2026 Mercedes-Benz AMG CLE 53
new
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz E-Class car, priced at $81,490
2026 Mercedes-Benz E-Class
new
Verde Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $58,295
2026 Mercedes-Benz GLC 300
new
Polar White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz AMG GLB 35 car, priced at $70,170
2026 Mercedes-Benz AMG GLB 35
new
Cosmos Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz CLA 250 car, priced at $52,020
2026 Mercedes-Benz CLA 250
new
Polar White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz AMG CLE 53 car, priced at $101,920
2026 Mercedes-Benz AMG CLE 53
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive