Paul Lai
Paul Lai at Mercedes-Benz of Princeton
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Paul Lai

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

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5.0
465 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

19 yrs, 1 mo

Industry Experience

36 yrs, 1 mo

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

465 Reviews

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465 Reviews of Paul Lai

January 02, 2025

Dealership Rating
Employee Rating

Paul Lai is an exceptional car sales professional. He managed every step of the process with expertise and professionalism, making the entire experience both smooth and enjoyable. More

by Ben
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

December 12, 2024

Dealership Rating
Employee Rating

Really appreciate the help from Lei. He makes the leasing process smooth. I will come again if I need another Benz More

by guoxiaobo96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Dec 17, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review for our team! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2024

Dealership Rating
Employee Rating

I had an exceptional experience with Mercedes-Benz of Princeton. From start to finish, the team was professional, knowledgeable, and attentive. They made the process of leasing my first Mercedes seamless More

by PJVASHI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Dec 10, 2024

Mercedes-Benz of Princeton responded

Thank you for your stellar review for Paul and Robert! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 01, 2024

Dealership Rating
Employee Rating

Paul and Robert, a great combination, they were knowledgeable and willing to go the extra mile to make the buying experience a hassle-free one. I'm a repeat and happy customer. More

by dfrankel52
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Dec 02, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 17, 2024

Dealership Rating
Employee Rating

Both Paul and Robert were extremely helpful when finding a car that was right for me. I really appreciate their professionalism, patience and attention to detail. I I am very happy to have worked with these More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 20, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 30, 2024

Dealership Rating
Employee Rating

Fair to deal with , paul our salesman is great . Reasonable and professional. Robert the “tech” guy was patient and very familiar with all features. More

by richardeisinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 31, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales experience feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2024

Dealership Rating
Employee Rating

Mr. Orsini was efficient and informative. Richard Brittingham was totally knowledgeable about car operation/features. More

by vpechota
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 31, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review for our team! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 19, 2024

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Employee Rating

Great service very professional Miguel Cruz is an exceptional service representative and a real creditto More

by Kraney19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 15, 2024

Dealership Rating
Employee Rating

Always have the best experience with Paul Lai. He has been my rep for twenty years. Paul’s customer service, attention to detail and courtesy is wonderful and he is the reason I come to MB Princet More

by Nca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler

Oct 19, 2024

Mercedes-Benz of Princeton responded

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 30, 2024

Dealership Rating
Employee Rating

Alex provided great review of all the features of the car. Very friendly, professional and detail oriented. We look forward to chat with Alex if we have any further questions. More

by fd98279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oleksandr Cherepania

Oct 08, 2024

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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