Paul Lai | Page 47

I am particularly pleased with Mr Lai who also worked with me during my interaction about my previous MB car. I strongly recommend him to my friends. with me during my interaction about my previous MB car. I strongly recommend him to my friends. More

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Our recent buying experience was smooth & easy.Thanks to Paul for his exceptional customer service. We could not have had it any other way.Being our first leased vehicle ,my husband and I had many questi to Paul for his exceptional customer service. We could not have had it any other way.Being our first leased vehicle ,my husband and I had many questions.Paul answered them all to our satisfaction and delivered on all his promises to complete the the buying process.His offer to provide operating instructions on my older MB was very much welcomed & appreciated. We will definitely go back to the dealership for any future needs. More

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Paul always works hard to get me what I want. He's easy to work with, professional and overall a great guy. I would recommend working with Paul to anyone who reads this review. to work with, professional and overall a great guy. I would recommend working with Paul to anyone who reads this review. More

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We went in just to see the blue book value of my car and I ended buying a new one with Paul. He is a very good salesman. He doesn't force you to buy but he is very convincing , honest and sincere. He is I ended buying a new one with Paul. He is a very good salesman. He doesn't force you to buy but he is very convincing , honest and sincere. He is also very fast in processing the paper work and he doesn't make us wait. This is my fourth Mercedes and he is the best salesman I ever had. He is not only friendly but smart too.I would definitely recommend Paul. More

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Paul Lai just delivered my fourth lease on a new Benz in a decade. It is hard to believe we have already been acquainted for so long. Paul ranks as one of the most diligent, helpful, detail oriented, hone a decade. It is hard to believe we have already been acquainted for so long. Paul ranks as one of the most diligent, helpful, detail oriented, honest, friendly, intelligent auto lease experts I have ever dealt with, and since I have been driving for over 40 years and consider myself something of a sports car enthusiast ( Fiat, Lexus, Saab, Porsche, etc.) this is not an idle exaggeration. Without reservation I would recommend him as THE go-to guy for anyone interested in a top of the line vehicle with an impressive record for safety, innovation, comfort, reliability and performance. More

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MB Princeton, and particularly Paul Lai, sets the gold standard for customer service. MB Princeton is twice as far as my closet MB dealership, but I gladly travel the extra distance to deal with Paul. H standard for customer service. MB Princeton is twice as far as my closet MB dealership, but I gladly travel the extra distance to deal with Paul. He is professional, honest, and straightforward. I have leased three cars from him (and counting), and each experience was pleasant and completely satisfactory. He is a prime, and maybe the only, example that the car dealer-buyer relationship does not have to be adversarial. I look forward to working with him when my lease is up. More

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I am not a person who writes reviews frequently and I do it only when something is extremely bad or good. With MB Princeton/Paul Lai it is certainly the later. He is very professional, thorough in his work it only when something is extremely bad or good. With MB Princeton/Paul Lai it is certainly the later. He is very professional, thorough in his work and very gentle. He is not a typical sales person who pushes you and confuse to make a decision on the spot. Paul was very polite honest and was very straightforward with his approach. I had good experience with him and would recommend him to anyone without any hesitation. More

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Paul is the best sales person I ever came accross. I am going to recomend him highly. Paul treated me and my wife like family. Very friendly and polite. Reason for I buying this car is Paul. MB of Princeto going to recomend him highly. Paul treated me and my wife like family. Very friendly and polite. Reason for I buying this car is Paul. MB of Princeton are very fortunate to have an excellent sales person like Paul. I am not the person who bought the car, but Paul,you are the person that sold me the car. I had no intention of buying car that quickly, I was just shopping. This was the first dealership we went to and bought the car. Previously, we have never bought car that quickly. Thanks Paul for all you help and support. In addition to the car, I found a good friend as well. THanks. Khalil Tareen and Gail Smarr. PS. All kids want to thank you too for the candies and gift. More

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I was treated like family and felt very comfortable with salesman Paul Lai He went above and beyond his responsibilities to get us a good deal and made sure we were happy. My husband and I bought a GL450 it salesman Paul Lai He went above and beyond his responsibilities to get us a good deal and made sure we were happy. My husband and I bought a GL450 its awesome I love it. Paul was very professional,patient and honest through the whole process In the future I will always go back to Paul for all my car needs . Thank You Paul for everything your the GREATEST!!! More

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We had a great experience dealing with Paul. He was polite, courteous, and attentive and was very helpful answering all of our questions. He made the process extremely hassle-free. He helped us decid polite, courteous, and attentive and was very helpful answering all of our questions. He made the process extremely hassle-free. He helped us decide which car we should buy and did so very objectively. He was very knowledgable about the cars and the process involved in making the purchase. He was even kind enough to respond to our questions on his day off. Our experience at other high-end dealerships was nowhere near as good. Paul made the difference in us buying our car from PrincetonMB vs any other dealer. We would refer anyone we know to Paul without the slightest of reservations. More

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