Paul Lai | Page 48

My husband and I had a wonderful experience yesterday buying our first Mercedes Bentz! Paul J. Lai, our sales representative, was terrific and made buying our car an exciting adventure. He carefully and buying our first Mercedes Bentz! Paul J. Lai, our sales representative, was terrific and made buying our car an exciting adventure. He carefully and professionally answered all our questions and listened to our wants and needs. Paul then guided us toward the vehicle that fit us perfectly using his vast and thorough knowledge of Mercedes Bentz. Paul was patient and worked to offer us the best deal possible. We are so pleased that we chose Mercedes Bentz of Princeton as our dealer and can't wait to recommend both the dealership and sales representative Paul Lai to our family and friends! More

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Friendly, helpful, both in sales and service...very knowledable. Would never buy any other car but a Mercedes (now on my second, fist a ML suv most recently a "certified pre-owned" CLK cabriolet). Wo knowledable. Would never buy any other car but a Mercedes (now on my second, fist a ML suv most recently a "certified pre-owned" CLK cabriolet). Would not purchase elsewhere, unbelievable service and sales. More

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I purchased a ML350 from MB of Princeton. Paul Lai our sales consultant is a professional, dedicated and knowledgeable sales person. He provided an excellent service at a great price. Paul realixed early sales consultant is a professional, dedicated and knowledgeable sales person. He provided an excellent service at a great price. Paul realixed early on that I was a serious buyer and price conscious. Overall my experience with Paul was excellent. In addition Paul got us a great price on trade in. All paperwork on the transaction was completed efficiently. I would highly recommend Paul Lai to all my friends and acquaitances. He understands customer needs and work accordingly. ABSOLUTELY GREAT EXPERIEINCE!!!! More

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My husband and I had a great experince yesterday. Paul patiently answered all our questions.thank you Paul for appriciating our business, being respectful,your professional treatment and going above and b patiently answered all our questions.thank you Paul for appriciating our business, being respectful,your professional treatment and going above and beyond to ensure that we were completely satisfied.It was very nice to do business with you. I would ONLY recommend HIM to my friends,and in the future i would only do business with him.Paul Lai was exactly what every salesman should be. More

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Overall we found the dealership to be relaxed and friendly. Paul was great to work with and gave us a good deal.Will not hesitate to go back for the next car. friendly. Paul was great to work with and gave us a good deal.Will not hesitate to go back for the next car. More

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Paul was a committed sales associate- explaining and patiently answering all of our questions. He paid great attention to detail- one such example was when we had to cancel our appt. to look at a car-he patiently answering all of our questions. He paid great attention to detail- one such example was when we had to cancel our appt. to look at a car-he actually came to us! He made us feel valued and special throughout the process- always one step ahead and excellent follow up! Previously loyal BMW owners, Paul was the reason we came to Mercedes! Jill and Greg More

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We are glade Mr. Lai helped us to purchase our new ML 350 this week. He worked for us from beginning to end and explained all questions for us. He is a very good salesman! this week. He worked for us from beginning to end and explained all questions for us. He is a very good salesman! More

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Paul Lai was exactly what every salesman should be; knowledgeable, friendly, and not overbearing. My husband and I came in to look around in hopes of making a purchase in the future but Paul was able knowledgeable, friendly, and not overbearing. My husband and I came in to look around in hopes of making a purchase in the future but Paul was able to easily provide us with the lease we couldn't walk away from. The next evening we picked up our new ML350!!!! I would recommend Paul Lai to any of my friends looking for a new car! More

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Thank you Paul J. Lai and Ruben Lebron, this was the best experience EVER when getting a new car !!! My wife and I would like to thank Paul for his courteous, friendly, respectful and professional treatment experience EVER when getting a new car !!! My wife and I would like to thank Paul for his courteous, friendly, respectful and professional treatment and going above and beyond to ensure that we were completely satisfied. He helped us make the correct decision in our own time and explained every aspect to us. Ruben was a wealth of knowledge and also went above and beyond to help explain/demonstrate all the incredible features of the 2012 GL450. My family are extremely happy with MB Princeton and will definitely be coming back to see Paul and Ruben and get our next car in a few years. Regards, Craig and Moddy More

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The Sales person Paul J Lai provided us with very detailed info about both E & C class vehicle and that really helped us to make a decision. He was so patience with us and also didn't push us to clos detailed info about both E & C class vehicle and that really helped us to make a decision. He was so patience with us and also didn't push us to close the deal immediately. He gave us enough time to think and also took lot of effort to test drive different models in order for us to make a wise decision. His in-depth knowledge about Mercedes-Benz cars helped us to understand the different features. He matched the price offered to us by other dealers and even gave us a better deal. We were very much satisfied with his service and really appreciate his effort. Thanks a lot Paul. More

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