Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 35

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
480 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 5 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

480 Reviews

Write a Review

480 Reviews of Paul Lai

January 14, 2016

Dealership Rating
Employee Rating

Excellent purchase experience with Paul Lai Paul was friendly, highly professional and knowledgeable in guiding us through the purchase process. We felt comfortable throughout and are very happy More

by DG87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2016

Mercedes-Benz of Princeton responded

We appreciate your time to write a review. We are very glad that Paul was able to take care of your needs. If there is anything we can help you with in the future, please let us know. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

January 12, 2016

Dealership Rating
Employee Rating

Great experience buying a car Great experience, our sales person Paul is very professional, pleasant and conscientious. He has a great knowledge of the cars and genuinely cares abo More

by Ling78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2016

Mercedes-Benz of Princeton responded

Thank you for your opinion. We are glad that Paul was able to help you into a new Mercedes-Benz. Welcome to the Mercedes-Benz dynasty! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

December 19, 2015

Dealership Rating

Excellent, Friendly Service, Always Match Customers Need Couple of dealers have been searched around New Jersey. Princeton Mercedes and especially Paul Lai has provided a friendly and comfortable feeling to More

by fw1802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2015

Mercedes-Benz of Princeton responded

We are glad to hear that you were happy with your experience. That kind of feedback can go a long way!

December 10, 2015

Dealership Rating

We are very satisfied with Paul Lai's excellent service My wife and I cannot say enough good things about Mr. Paul Lai! He is the best seller. He was very warm, attentive, give full consideration to the nee More

by Charles Yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2015

Mercedes-Benz of Princeton responded

We are glad to hear that you were happy with your experience. That kind of feedback can go a long way!

December 08, 2015

Dealership Rating

Best Service! We have been a customer of Paul Lai and MB Princeton now for 8+ years. He always takes great care of us and has not once given us any reason to shop a More

by njcarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2015

Mercedes-Benz of Princeton responded

Thank you for your feedback online.

December 04, 2015

Dealership Rating

Great experience Pual is very honest and considerate, great service. The vehicle was delay for a few months , Paul was very understanding and supportive in helping us More

by Ting Lien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2015

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are pleased that Paul once again was able to off you excellent customer service. Sounds like you had another first rate experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

December 04, 2015

Dealership Rating

Friendly and professional! My friend recommended me to see Paul Lai whom she has bought cars repeatedly, Paul gave her the best deal. Paul didn't only give me the best deal b More

by Indah1967
Recommend Dealer
Yes
Dec 07, 2015

Mercedes-Benz of Princeton responded

Thank you for your opinion. We are glad that Paul was able to help you into a new Mercedes-Benz at a great deal! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

October 30, 2015

Dealership Rating

Exceptional Service from Paul Lai Paul was my Salesman and performed an outstanding job. He earned my trust by creating a comfortable experience to consider making my Mercedes Benz pu More

by madav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2015

Mercedes-Benz of Princeton responded

Thank you for your review. We are happy that Paul was able to assist you in the purchase of your Mercedes-Benz. Welcome to the Mercedes-Benz family! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

October 05, 2015

Dealership Rating

Wonderful experience Mr.Lai is one of the most couterious friendly and polite sales person. He gives me the outstanding service and special attention. Mr. Lai exceeds expe More

by Hollywood lai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2015

Mercedes-Benz of Princeton responded

Thank you so much for your kind comments.

October 01, 2015

Dealership Rating

Professional and straightforward This is our third Mercedes in the last three years. We come back to Paul for his professionalism. Paul is straightforward, honest, and helpful. We loo More

by Liz Q
Recommend Dealer
Yes
Oct 02, 2015

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are delighted that Paul, assisted you in the purchase of your Mercedes-Benz. It sounds like you had a terrific experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

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