Paul Fix | Page 10

Awesome! I recently purchased a 2013 VW Jetta Sportwagon. I was assisted in the purchase first by Kate Smith, who introduced me to Phil Dean. We spoke about I recently purchased a 2013 VW Jetta Sportwagon. I was assisted in the purchase first by Kate Smith, who introduced me to Phil Dean. We spoke about the type of car that I was interested in and Phil referred me to a salesman, Wes Gallegos, who met me in the used vehicle area of their lot. I had found three of the Jetta Sportswagons, at that point. Wes helped me choose the car I wanted and assisted me in obtaining financing that I could work with. My thanks also go to the Finance Manager, Dustin, who made the purchase final. Overall the experience was great all around. More

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Another great experience at the Dean Team We just bought another car from the Dean Team. We think this is our 8th car but we've lost count!!!! Regardless, we'll never buy anywhere else! The We just bought another car from the Dean Team. We think this is our 8th car but we've lost count!!!! Regardless, we'll never buy anywhere else! The management, staff, and service are top notch! Richard Gotsch was so easy to work with and very accommodating! Great TEAMWORK!!!!! Thanks to all for taking great care of our family's needs! More

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Very helpful They go above and beyond to help. Today they stayed after regular time to check my battery. One mechanic volunteered to stay longer to replace it fo They go above and beyond to help. Today they stayed after regular time to check my battery. One mechanic volunteered to stay longer to replace it for me. I really appreciate the extra consideration and good service we always get at this dealership! Marsha Robison More

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Great service Had to reschedule oil change and tire rotation three times today because another appointment kept changing. Dean Team VW kindly accommodated to my s Had to reschedule oil change and tire rotation three times today because another appointment kept changing. Dean Team VW kindly accommodated to my schedule changes! More

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SAS Review of Dean Team VW Wanted to share that I just leased a 2019 Jetta SEL from Ryan Troll at Dean Team VW. It was a easy, straightforward process with no pressure but great Wanted to share that I just leased a 2019 Jetta SEL from Ryan Troll at Dean Team VW. It was a easy, straightforward process with no pressure but great customer attention and focus. They got me exactly the car I wanted and delivered it and went through everything with me very thoroughly. I am grateful and impressed with Ryan and the rest of the Dean Team. First car I got from the after having used their service group for almost 10 years for maintenance and happy with it. Thanks Dean Team! More

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No Pressure to purchase, Very honest and upfront We have been looking at cars for a few months and talked to several dealers. We even went to the other Dean VW and had a very poor experience there. W We have been looking at cars for a few months and talked to several dealers. We even went to the other Dean VW and had a very poor experience there. We really were starting to look at other brands and we received a call from Ryan asking us to come in. He promised that they were different than the other guys. We met Matt our sales rep and he is very friendly and helpful. We decided on a new Tiguan in "Habanero Orange" and are very happy so far. We do recommend this dealership. The prices are fair and they treat you with respect. Thanks Dave and Deborah Thiemann More

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Easiest experience with a dealership! I unfortunately was included in an open class action lawsuit for my VW. I had called the dealership I bought my CC from about needing to bring it in t I unfortunately was included in an open class action lawsuit for my VW. I had called the dealership I bought my CC from about needing to bring it in to be fixed. They seemed everything but willing to help me. I decided to call Dean Team and they got me in less than five business days later and had the job completed in record time. Paul in service was a breath of fresh air and gave me the BEST customer service I've ever received from a dealership. From start to finish they were fantastic. I can confidently say I will never go to another dealership for my needs anytime soon. Thanks for the best possible experience I could have had from such a stressful event! -A new loyal customer More

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Competent I had a light on and thought it was going to be expensive to repair. Ended up super easy! First was told that it would be under warranty (yeah), the I had a light on and thought it was going to be expensive to repair. Ended up super easy! First was told that it would be under warranty (yeah), then found out it was just my key fob battery. They replaced the battery at no charge! What could have turned out to be a major pain and expensive at some places, they were honest!!!! More

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Excellent experience! I had outstanding service while getting my Jetta’s fans replaced. Getting into a loaner vehicle that Paul helped me with was an absolute breeze. Then I had outstanding service while getting my Jetta’s fans replaced. Getting into a loaner vehicle that Paul helped me with was an absolute breeze. Then Wade made sure to stay in close contact with me about my car. Returning my loner car was just as easy! What impressed me most of all is Wade and Paula’s great memories! As soon as I walked in Wade knew exactly who I was after our initial meeting. I felt extremely valued and well taken care of! Thank you! More

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5-star experience! Having never leased a car before I/ my parents had a ton of questions about the entire process as well as questions about the car. Every single one of Having never leased a car before I/ my parents had a ton of questions about the entire process as well as questions about the car. Every single one of our questions where answered, as well as questions we didn't even think to ask. The service was spectacular and we never felt rushed or pressured into anything we weren't looking for. Thank you for making this process easy to handle and easing all my concerns. I love my new car!! More

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