Patti Kupfer

Appreciate the service and meeting their time estimates for how long it would take to get the planned swevice done for how long it would take to get the planned swevice done More

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I was very pleased with the work performed. I was disappointed however that my car was not washed before being returned to me and also had finger prints and marks on the windows on the interior I was disappointed however that my car was not washed before being returned to me and also had finger prints and marks on the windows on the interior driver side and passenger side that weren’t there before. This is in addition to BMW breaking my lock actuator which cost me an additional $755. I was offered a 10% discount on the overall price but this only knocked off $354. Would have been less of a disappointment if my car was cleaned before returning. Loaner car provided was great and appreciated More

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Very efficient, very capable and very professional. I was pleased with the service from all staff I was pleased with the service from all staff More

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Friendly, keep you informed, comfortable, clean waiting area- all positive! Knowledgable. Professional. Keep you informed. area- all positive! Knowledgable. Professional. Keep you informed. More

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Excellent service and professionals. I am always given the most complete explanation and follow through I am always given the most complete explanation and follow through More

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The service representative, Patty, is unfailingly cordial. She very graciously slid my car into the service que (without an appointment) to address a suddenly very dead battery that needed to be repl cordial. She very graciously slid my car into the service que (without an appointment) to address a suddenly very dead battery that needed to be replaced. She familiarizes me with the costs associated with the service before the service is performed. Patty makes every service visit a pleasure. More

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We really enjoy and trust the professional level of service and communication that we get when we bring our X7 in to Autohaus. Everyone from the attendants, our fantastic service coordinator, Patti, an service and communication that we get when we bring our X7 in to Autohaus. Everyone from the attendants, our fantastic service coordinator, Patti, and the guys in the shop have provided great care and attention to detail to keep our car at its best. We know things get done right when we get service at Autohaus. More

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Very professional and attention to details the follow up and review process was fantastic I would highly recommend this dealer ship and review process was fantastic I would highly recommend this dealer ship More

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Customer service focused. Service team is transparent and not pushy. They communicate what needs to be done and don’t sell you things you don’t need. Service team is transparent and not pushy. They communicate what needs to be done and don’t sell you things you don’t need. More

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Consistently great service and knowledgeable staff. I’ve been a customer for more than 20 years and can highly recommend them. I’ve been a customer for more than 20 years and can highly recommend them. More

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