Patti Kupfer

This dealership is efficient, professional and a pleasant atmosphere. The video of the car condition sent to the customer by the mechanic is helpfu.l. pleasant atmosphere. The video of the car condition sent to the customer by the mechanic is helpfu.l. More

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Patti is an awesome Service Advisor. She is very thorough and I love the videos. She is very thorough and I love the videos. More

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Great Service Great Communication, was top notch service, Todd the Service Manager was The Best, I must say this dealership cares. Todd the Service Manager was The Best, I must say this dealership cares. More

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Excellent experience in the service department Treated fairly with professionalism Very happy with my experience fairly with professionalism Very happy with my experience More

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I have taken three different vehicle for service both routine and unscheduled and have had the best experience dealing with the service department. routine and unscheduled and have had the best experience dealing with the service department. More

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I recently brought my M4 in for an oil change and inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thor inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thorough. They were fair with the pricing and transparent throughout the process. One touch I really appreciated was the excellent video they sent me at the end of the visit, which summarized the work performed and included a clear visual inspection of the underbody of the car. It was informative, detailed, and reflected the care and pride they take in their work. Over the years, Autohaus has consistently demonstrated strong ethics in servicing our family’s two BMWs. Their honesty, attention to detail, and genuine care for their customers have earned our trust and loyalty. These are kind, generous people who operate with integrity — a rare and valued combination. We are grateful for their excellent service and will continue to support them wholeheartedly. Ali Mian, MD Chief, Pediatric Neuroradiology Associate Professor of Radiology Barnes-Jewish Hospital / Washington University School of Medicine More

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Very efficient. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. More

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Excellent and prompt customer service with continuous updates on the status of the serviced vehicle. updates on the status of the serviced vehicle. More

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This is the 6th car I have purchased from Autohaus. Bob in Sales and Patti in sevice are excellent. They are the reason I keep going back. Highly recommend both of them. Bob in Sales and Patti in sevice are excellent. They are the reason I keep going back. Highly recommend both of them. More

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Our service advisor Patti was great. She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also perfo She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also performed warranty recall repairs at the same time. More

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