Patrick Zimmerman
Patrick Zimmerman at Cortese Ford Lincoln

Patrick Zimmerman | Page 23

Assistant Service Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.8
324 Reviews

My name is Patrick Zimmerman I am a Sales Consultant at Cortese Ford Lincoln. I am a graduate of St. John Fisher College, class of 2012. I began my career as a sales consultant at Cortese in August of 2012. I thrive on working with customers to address their wants and needs in a vehicle. The purchase of a vehicle is one of the biggest decisions people will make and I am here to assist in the decision.

4.8

324 Reviews

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324 Reviews of Patrick Zimmerman

May 09, 2019

Dealership Rating

Professional and yet personal service. I am always confident when I leave that nothing was left undone. Patrick looks ahead as to what might be needed to see if it can be taken care of at t More

by Barbara
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 12, 2019

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Samantha Cortese Customer Relations Manager 585-277-3214

May 08, 2019

Dealership Rating
Employee Rating

Great service Service advisor Patrick was very helpful and courteous. Service was done in a quick timely manner. Would recommend using cortese auto service dept to More

by Inzinna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2019

Cortese Ford Lincoln responded

Inzinna, thank you for taking the time out of your day to tell us about your experience. Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

May 01, 2019

Dealership Rating
Employee Rating

Oil change and tire rotation Patrick is always good to me. He always gets me in and out! Very quick service! He is always friendly greets with a smile. Thanks Patrick! More

by alisha91419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2019

Cortese Ford Lincoln responded

Alisha91419, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

April 30, 2019

Dealership Rating
Employee Rating

I needed routine oil change. The people in the Service Dept. are always courteous, friendly, helpful, professional and accommodating. I've never been disappointed with the work do More

by LEANDRAKOSMOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Darren Sneddon

Jun 12, 2019

Cortese Ford Lincoln responded

Leandrakosmoski, we appreciate your feedback of our Staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Samantha Cortese Customer Relations Manager 585-277-3214

April 23, 2019

Dealership Rating
Employee Rating

Fast, Courteous, Professional Service After purchasing a 2017 Ford Van, I needed an Inspection, and also had a concern that one of the Fog Lamps was not working. When I arrived at Cortese More

by ET_GoHomme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Siragusa, Mechanic—Mark Henighan

Jun 12, 2019

Cortese Ford Lincoln responded

Et_gohomme, we appreciate your recommendation of our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Samantha Cortese Customer Relations Manager 585-277-3214

April 18, 2019

Dealership Rating
Employee Rating

Great customer service, nice people Great customer service and nice people. They are quick to take care of your car. And after they are done servicing your vehicle, the mechanic explains More

by areyesjr81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier , Victor Bay, Shane Chapin, Jeff Cooper

Jun 14, 2019

Cortese Ford Lincoln responded

Thanks for the positive star rating, Areyesjr81! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

April 17, 2019

Dealership Rating
Employee Rating

Work completed and on time Had my 2015 in for inspection, oil change, tire rotation. Car was ready right on time and all work completed satisfactorily. Service personnel were More

by krivenburgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2019

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

April 12, 2019

Dealership Rating
Employee Rating

Great Service Great service! I would recommend the service department at Cortese Ford, for all your vehicle needs of any make and model. Patrick and his team are ou More

by MICHAELCUMBIE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 08, 2019

Dealership Rating
Employee Rating

Friendly and informative staff I've been bringing my Ford vehicles to Cortese for service since at least Y2K and I've always had great service. Keith, Patrick and Darren always keep More

by Feddy284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier , Darren va Orden (?)

April 06, 2019

Dealership Rating
Employee Rating

Honest Inspection Took my car in for a routine NYS inspection and received honest feedback on it. It passed inspection without any additional repairs but I was informe More

by tljh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier , Andy Whitmire

Jun 14, 2019

Cortese Ford Lincoln responded

Tljh, it is great to read such wonderful comments about your recent experience with us! If there is anything else we can do to assist you, please let us know! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

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