Patrick Zimmerman
Patrick Zimmerman at Cortese Ford Lincoln

Patrick Zimmerman | Page 16

Assistant Service Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
324 Reviews

My name is Patrick Zimmerman I am a Sales Consultant at Cortese Ford Lincoln. I am a graduate of St. John Fisher College, class of 2012. I began my career as a sales consultant at Cortese in August of 2012. I thrive on working with customers to address their wants and needs in a vehicle. The purchase of a vehicle is one of the biggest decisions people will make and I am here to assist in the decision.

4.8

324 Reviews

Write a Review

324 Reviews of Patrick Zimmerman

December 31, 2019

Dealership Rating
Employee Rating

Very good I was happy The service was very good the people handleing were very polite and understanding Explain what he did to my truck They are very common give me a ride More

by rbrien55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2020

Cortese Ford Lincoln responded

Thank you ! We hope to see you again soon. Samantha Cortese

December 23, 2019

Dealership Rating
Employee Rating

Service was thorough. Always feel good about getting my truck serviced at this dealership. The staff is friendly and professional. Thanks Patrick for the explanation on wha More

by odiewoof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2019

Cortese Ford Lincoln responded

We are happy to provide you with such a comforting experience. Please let us know if you need anything in the future. Samantha Cortese Customer Relations Manager 585-277-3214

November 30, 2019

Dealership Rating
Employee Rating

steering wheel issues He have been honest with me about what's kind of issues that needs to be resolve. He communicate well with me and he is willing to text me and let me More

by klfuhrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2019

Cortese Ford Lincoln responded

We appreciate your feedback of our Staff's outstanding service!

November 27, 2019

Dealership Rating
Employee Rating

Replace Front Drive Shaft The replacement went as expected. The cost was as I was quoted and they had the part installed when promised.Overall a ver professional experience. More

by DAVID.YUHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2019

Cortese Ford Lincoln responded

David, thanks for your praise and kind comments about our team.

November 22, 2019

Dealership Rating
Employee Rating

Warranty Service It's been several years that i have used your location, bad experience in the past. That has all changed. Customer service was outstanding, prompt, p More

by WSEEFRIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Doug ? the shuttle driver

Dec 02, 2019

Cortese Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides!

November 21, 2019

Dealership Rating
Employee Rating

Do the job, always try to oblige Good service, good work. Usually they try to accommodate my needs when they can. Speed and efficiency good. Need a better waiting room. email respons More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2019

Cortese Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review!

November 19, 2019

Dealership Rating
Employee Rating

Great service I’m very pleased with the speed and effectiveness of the service as well as the process around reminder of when the vehicle is due for service Cort More

by Rajpatwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Whaling, Samantha Cortese , Ryan Pancione, Dave Robinson, Darren...

Nov 21, 2019

Cortese Ford Lincoln responded

We appreciate your recommendation of our dealership!

November 18, 2019

Dealership Rating
Employee Rating

Efficient friendly factory service. In and out in under 1-1/2 hours on a Saturday. Will continue to have my Ford serviced at Cortese. More

by Kend
Recommend Dealer
Yes
Nov 19, 2019

Cortese Ford Lincoln responded

We're happy to hear you had such a positive experience with our team!

November 14, 2019

Dealership Rating
Employee Rating

Top notch service Top notch service, very knowledgeable and polite associates. Pleasure to work with such a great crew. My repairs were done in a timely fashion and at More

by silano125
Recommend Dealer
Yes
Nov 19, 2019

Cortese Ford Lincoln responded

We appreciate your positive review about your recent experience with us!

November 13, 2019

Dealership Rating
Employee Rating

Always courteous and professional staff. Friendly and helpful during my service and purchases . I’ve dealt with the Ford and Lincoln staff and always had great experience More

by Kelly.jim48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cortese, Keith Osier , Ron Christiano, Tommy Ciavarri

Nov 19, 2019

Cortese Ford Lincoln responded

Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

...
16
...

Dealership Inventory (249 Vehicles)

used 2023 Ford Explorer car, priced at $36,995
2023 Ford Explorer
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2025 Ford Transit-250 car, priced at $43,995
2025 Ford Transit-250
used
Oxford White exterior
Automatic
All-wheel Drive
used 2023 Ford Mustang Mach-E car, priced at $36,995
2023 Ford Mustang Mach-E
used
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Ford F-150 car, priced at $38,495
2023 Ford F-150
used
Area 51 exterior
Automatic
Four-wheel Drive
used 2021 Lincoln Nautilus car, priced at $28,999
2021 Lincoln Nautilus
used
Gray exterior
Automatic
All-wheel Drive
new 2026 Ford Expedition car, priced at $76,235
2026 Ford Expedition
new
Black exterior
Automatic
Four-wheel Drive