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Patrick Packenham
Patrick Packenham at Copeland Subaru Hyannis

Patrick Packenham | Page 13

Service Director

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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4.9
180 Reviews
4.9

180 Reviews

Write a Review

180 Reviews of Patrick Packenham

November 06, 2021

Dealership Rating
Employee Rating

Courtesy service, prompt, thorough and complete without unneccessary expense, will return for any service that we may require. More

by hfrazzette
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia

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Nov 06, 2021

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

November 06, 2021

Dealership Rating
Employee Rating

Prompt and efficient and courteous. There’s nice waiting room. It’s in a convenient location. More

by johnterry160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia

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Nov 06, 2021

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

October 28, 2021

Dealership Rating
Employee Rating

Good service. Polite people. Nice well stocked waiting room but they could rid themselves of last years magazines More

by THEA.HANSEN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 29, 2021

Copeland Subaru Hyannis responded

Thea, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

October 21, 2021

Dealership Rating
Employee Rating

New owners of the dealership. We’ll see how they stack up against the the previous long time owners, Dock Beard Chevy/Subaru. More

by SANFORDKENDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia

Print
Oct 21, 2021

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 16, 2021

Dealership Rating

Liked the service and the people working there. U make an appointment all goes well More

by T.HOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia

Print
Oct 18, 2021

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

October 09, 2021

Dealership Rating
Employee Rating

I was treated with dignity and respect. I was also very impressed by the attention through communication. Parts took longer than expected but they gave me a loaner car for as long as I needed. Everyone was More

by Holly.foss61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia

Print
Oct 10, 2021

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us, Holly. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

October 02, 2021

Dealership Rating
Employee Rating

Everyone is very efficient, courteous and friendly! I didn't have to wait very long for a routine oil and filter change! More

by CRORYWHITEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 03, 2021

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

October 01, 2021

Dealership Rating
Employee Rating

Great customer service, Pat and Everton are awesome! Thanks for always taking care of my car! More

by felipemlapi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia

Print
Oct 03, 2021

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear that Patrick and Everton were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

September 28, 2021

Dealership Rating
Employee Rating

Extremely helpful. Got us right in. Didn’t charge us. Great dealership! If you need your car serviced, this is the place to go. More

by tarmst4472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 28, 2021

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. Patrick and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

September 26, 2021

Dealership Rating
Employee Rating

I have leased 4 vehicles and my daughter has leased 3 and getting ready for her fourth soon. Need I say more? We love George and the rest of the gang at Copeland Subaru. More

by NCALL91250
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Bertrand, George Costa, Chris DaCosta

Print
Sep 27, 2021

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with George and the rest of our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

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