Patrick Osbon | Page 7

Great place with great staff. Would definitely return for services on both vehicles. Definitely would refer friends and family. Not pushy and willing to work with you. 10/10 services on both vehicles. Definitely would refer friends and family. Not pushy and willing to work with you. 10/10 More

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From my sales associate to the sale manager everyone I worked with was awesome, friendly and most of all willing to help. I bought a certified pre-owned vehicle and there were a few things that had bee worked with was awesome, friendly and most of all willing to help. I bought a certified pre-owned vehicle and there were a few things that had been faulty upon driving home. But that's why they come with the 30 day, 3k mile warranty right? The service department however was a complete nightmare! Rude, and unwilling to really give me the time of day. (Separate review on them) Everyone on the sales side did all they could and stayed connected with me during the whole process. I would definitely recommend this dealership. the only reason for the Overall 3 star review was the very poor service dept. experience. More

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This dealership was absolutely amazing! Josh Carr wan an amazing salesman. Really made sure to ask what car I was most interested in, what I was looking for in a payment and what feature I’d like included. amazing salesman. Really made sure to ask what car I was most interested in, what I was looking for in a payment and what feature I’d like included. Extremely personable and not pushy like other salesmen. The financing depart was great. I highly recommend going here if you have credit problems. Cody was able to search through a bunch of different lenders to get me a low apr even with my credit not being outstanding. He was very laid back and not pushy either. He was also very transparent which is hard to find in that department. Although the car I was interested in didn’t fit my needs the general manager Patrick offered to keep looking to see if they could find a Subaru wrx that did fit my needs. Unfortunately I found another one at a different dealer that worked out but I want to point out that this staff was absolutely phenomenal and if I wasn’t on a time frame with getting a car I would’ve been absolutely fine waiting due to the completely competence of this staff. 10/10 would recommend. More

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Joshua is THE BEST! He went over and beyond. Dealing with them is a breath of Fresh air. Good Job guys! I strongly recommend them. them is a breath of Fresh air. Good Job guys! I strongly recommend them. More

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We received the best customer service from Joshua. He took good care of us. Keep up the good work. Shout out to his manager as well. took good care of us. Keep up the good work. Shout out to his manager as well. More

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Great team, great service. Work hard to get what you need. Made my car buying experience that much easier, no hassle, no stress. The friendly environment is awesome. Might stop by just to have lunch the need. Made my car buying experience that much easier, no hassle, no stress. The friendly environment is awesome. Might stop by just to have lunch there, plenty of water! Definitely recommend. More

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Take their time to listen & find exactly what you’re looking for instead of forcing you into a random car way out of your expectations. looking for instead of forcing you into a random car way out of your expectations. More

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First off I live in Fairbanks and called Patrick Osbon on a used Dodge Ram they had listed on the website. He explained the condition of the vehicle and ensured me the vehicle was in great shape and worth t a used Dodge Ram they had listed on the website. He explained the condition of the vehicle and ensured me the vehicle was in great shape and worth the 6 hour drive down to see. I met Dave Franco the next morning and he showed me the vehicle. Patrick did not overexaggerate and the vehicle was in great condition especially for the age. Working with Dave Franco was very easy and pleasant. He went out of his way to make the buying experience fun and easy and was very professional and fun to work with. After Dave set up the whole deal I then worked with Jared Holbrook in finance. Jared is a fun guy with tons of energy and made the loan/paperwork process a joy. Overall the best vehicle buying experience I have ever had and I highly recommend the dealership. More

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Evan was great! From the time I walked in until the time I drove off the lot, he was there every step of the way. The team collectively worked and communicated effectively to get the sale done as efficientl I drove off the lot, he was there every step of the way. The team collectively worked and communicated effectively to get the sale done as efficiently as possible at the best price, given I had a unique situation. I would definitely buy again from Lithia Chrysler. Regina Proud new owner of a Chrysler Pacifica More

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While looking for a vehicle, Mr. Franco was not only extremely helpful but patient when helping me identify and select a vehicle that not only fit my budget but what I was looking for in a vehicle. The extremely helpful but patient when helping me identify and select a vehicle that not only fit my budget but what I was looking for in a vehicle. The 5 hours spent solidifying my purchase of my 2019 Jeep Cherokee was entirely worth it. I am ever so thankful for Lithia and it’s amazing staff. Thank you Lithia and Mr. Franco for helping me find the vehicle of my dreams. More

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