Jared Holbrook

Great sales team. Very helpful. Responded to texts and calls. Bout a truck and will be back for a future car. Very helpful. Responded to texts and calls. Bout a truck and will be back for a future car. More

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Couldn’t be happier. Got a great vehicle. No pressure. Sales rep was helpful as was the financial person. Both were friendly and very helpful. Got a great vehicle. No pressure. Sales rep was helpful as was the financial person. Both were friendly and very helpful. More

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The service team was prompt and accurate on the work I had done. Highly recommend Edgar there! had done. Highly recommend Edgar there! More

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The financial manager was great and worked very hard to get us a great deal and that was really awesome get us a great deal and that was really awesome More

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Quick and easy, knew what I wanted and they worked the deal quick. Easy to deal with and worked out best finance for the deal as well. deal quick. Easy to deal with and worked out best finance for the deal as well. More

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Sales folks seemed to advocate, and the sales manager worked with me to honor a previous commitment. worked with me to honor a previous commitment. More

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Dave Franco is very good at everything. He’s the man. Very professional. He won’t let you down He’s the man. Very professional. He won’t let you down More

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This dealer was accommodating while I waited for my vehicle to be ready and their pricing was fair. Will most likely be buying another vehicle from this location in the future if they have in stock or vehicle to be ready and their pricing was fair. Will most likely be buying another vehicle from this location in the future if they have in stock or can get what I am looking for. More

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Courtesy, friendly, awesome salesman, well dressed , well groomed, and greeting with good personality. Satisfied service, keep it up 👍🏼 and keep smiling. groomed, and greeting with good personality. Satisfied service, keep it up 👍🏼 and keep smiling. More

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Thieves! They had my car 4x times for a total of 15 weeks. They claimed lost car, waiting on warentee inspector, haven’t gotten approval, can’t find parts, et They had my car 4x times for a total of 15 weeks. They claimed lost car, waiting on warentee inspector, haven’t gotten approval, can’t find parts, etc. All delays and lies, They swapped out all my upgrades, stole my tow package, sunroof, switched gas tanks, back of front seats, changed my VIN #, swapped out my engine, changed my door panels, rear hatch door, and gave out my car information to Uconnect, allowing people to shut down my car not allow me to accelerate, my hatch door only opens if stereo is on, they collaborated with Insuringalaska to change my insurance policy, labeling my car “jeep wagon” when it was SRT jeep grand Cherokee Limited, then put my doors on a vehicle they sold in sales lot, with the same exact scratches and door dinges I had on my car. They replaced a cheep plastic front grill, and all around plastic panels but left my original hood!? The Inside roof cover to my sun roof is shoved in back roof panel, they swapped out the switches and motor from the sunroof retractor, my car has no power now, breaks squeal. Still makes same sounds slipping transfer case as when I originally took in. When I showed Kenny the new cheap, plastic gas door panel w/ brand new stickers they installed, he said, “what do you think a judge would have to say?” I had no idea why they swapped my gas tank until I found out the 6.4 liter has tank under rear cargo, and 3.6 liter has on the rear driver side. They claim they lost all all paperwork in March 2025, when they had car for over 3 weeks. They took my original catEyE headlamps and LED lights and swapped out my fog lights. They swamped out my steering column and put in a new steering column w/ cheep vinyl, removed my leather head rests and put vinyl, took my applifier from under front driver seat, put a brand new spare tire that’s smaller then my stock and removed my seat warmers for back seats. They cracked center of windshield then glued a cheap rearview mirror , mine had outdoor temp, and emergency button- I turned the mirror and entire mirror w/ both sides of windshield fell with only glass falling from outside of windshield not inside. My invoice says Texas Billing? When I took it into Anchorage Alaska. My seatbelts were changed with older faded ones, and replaced passenger side belt is Damaged. My door panels, trim, don’t line up, the hatch back door doesn’t fit my car, with sunlight coming through the joints. I keep finding brand new yellow and black rivets fall out from back hatch, and under seats, they repainted the VIN # plate behind seat, put in a new compartment under seat that now has battery, carpets don’t match, and new rivets fell from compartment w/ brand new foam and stickers..my VIN plate was gray in front of windshield ? Now it’s a white paper with barcode. The car came straight from Canada by original owner, now the history to this VIN claims multiple auto shops in Kenai- The dealership I purchased my car from Quality Sales, just happened to be someone bought them out when Lithia had my car in their procession for 4 weeks and my insurance policy was changed w/ new VIN during same time, when “Edgar “ asked for copy of insurance. Upon picking up my car, My door handles were loose, faded and paint was flat color, I noticed headlights, Edgar said, “So are you saying this isn’t your car?” I said, “excuse me, of course it’s mine? But these aren’t my door handles or headlights.. My rear hatchback door had red and white rectangle lights inside door panel, with large back window, and level where my dog could stand up on door- now the door they installed has faded black cheep plastic, w/ 2 small round yellow inside lights, and bowed out back. All my fuses are missing from spares to upgrades they stole, wire harness cables missing under hood, and all brand new harnesses under front seats. This dealership and the mechanics that work under them are theives! Kenny and Edgar are running an illegal operation at the expense of their trusting customers. More

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