Patrick Lyons
Patrick Lyons at Grote Mitsubishi
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Patrick Lyons

Service Manager

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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12 Reviews

I have been in the automotive service industry for 20+ years, including running my own corporately owned repair center. I always strive to make every customer experience a positive one. I have worked in shops from Wilmington, DE to Tampa, FL and Chicago, IL but I have found all I need right here in Fort Wayne. Thanks for your visit, Hope to see you soon.

Dealership Experience

11 yrs, 2 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

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rated

12 Reviews

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12 Reviews of Patrick Lyons

December 16, 2024

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Employee Rating

quick friendly service, very professional, easy to schedule an appointment, great rates for oil changes and maintenance More

by aboldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Grote Mitsubishi responded

Thank you for your kind words! We're thrilled to hear you had a quick and friendly experience with us. Providing professional service, easy scheduling, and great rates is what we aim for. We look forward to helping you with your next oil change or maintenance appointment!

December 09, 2024

Dealership Rating
Employee Rating

Is was great as I expected, inexpensive, fast, friendly, I would recommend the service department to anyone More

by tyreemenifee82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Dec 09, 2024

Grote Mitsubishi responded

Thank you for your kind words! We're thrilled to hear that our service department met your expectations with fast, friendly, and affordable service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

December 06, 2024

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Employee Rating

We have been going to this dealership for years ever since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Grote Mitsubishi responded

Thank you, Jerry, for your loyalty and trust since 2015! We're so glad to hear you've had consistently great experiences with our team. Your recommendation means so much to us, and we look forward to continuing to provide you with top-notch service. See you next time!

January 30, 2018

Dealership Rating
Employee Rating

Repair My wife's vehicle had an engine issue, I called up Grote spoke with Patrick because it is still under warranty. Had my wife drop the car off on Friday More

by Bbrown51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Gillingham, Chad Kuhlman

January 09, 2017

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Employee Rating

Great car, GREAT DEAL! De'sirae was excellent in helping me decide on my new car! My payments ended up being lower than what I expected even though my credit is pretty horri More

by Bill M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Cossairt , De'Sirae Cann

May 05, 2015

Dealership Rating

Awesome service Carnelle was awesome he got me what I wanted to pay monthly and low mileage super easy to work with kept in the loop the whole time.. More

by Tonia98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 21, 2015

Dealership Rating

HORID This is the WORST car lot ever! We bought a truck in April and have put thousands of dollars in it to fix it....with NO help from them....it had locki More

by cstier07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

January 19, 2015

Dealership Rating

very helpful friendly crew Always very helpful and concerned. Josh and Mark both were good about helping find the right car. Fred and Kim made sure we were taking care of. Patr More

by Grote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Grote, Kris Cossairt , Kim Baker, Marc Ramsey

November 23, 2014

Dealership Rating

wonderful The sales was great. When we had 2 have it serviced they was fast and did a great job. We will be back if and when we ate ready 4 another vehicle More

by robowman
Friendliness
Recommend Dealer
Yes

November 10, 2014

Dealership Rating

Poor customer service These guys did a excellent job getting us into a vehicle but after we signed the papers and went to drive away i noticed the service parking assist li More

by amcarroll12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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