Zach Burdette
Zach Burdette at Grote Mitsubishi

Zach Burdette

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.6
160 Reviews

Languages Spoken

English English

4.6

160 Reviews

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160 Reviews of Zach Burdette

September 07, 2026

Dealership Rating
Employee Rating

Puts up with my temper! Always helpful and doesn't get mad at me, but are very patient More

by dawnmartz13
Service Price Transparency
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Recommend Dealer
Yes

September 05, 2026

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Great service and a great job all the way and Zachery did a great service for us all the way around More

by costello4l
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

September 04, 2026

Dealership Rating
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Zach was very helpful and worked on my vehicle himself when I’m pretty sure it isn’t in his job description. Highly recommend. Five star service. More

by costello4l
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Recommend Dealer
Yes

August 31, 2026

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Professional service, in a good timely manor. Overall always a great experience I plan on staying with Mitsubishi because of the staff and quality of my car More

by toozjr
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Sep 03, 2026

Grote Mitsubishi responded

Thank you for your kind words and loyalty! We are dedicated to providing top-notch service and are thrilled to have you as a valued customer. We look forward to continuing to provide you with quality cars and exceptional service. #MitsubishiLove

August 22, 2026

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Always great service when I bring my car in to get checked out. Excellent staff and they take care of customers along with the excellent service they provide. More

by kjsimpson76
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Sep 03, 2026

Grote Mitsubishi responded

Thank you for your kind words! We are thrilled to hear that you have had consistently great experiences at our shop. Our staff takes pride in providing exceptional service to our valued customers. We appreciate your loyalty and look forward to seeing you again soon!

August 22, 2026

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They were really helpful with finding me a car and helping me afterwards with car maintenance. Five stars all day More

by jperez91.ap
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2026

Grote Mitsubishi responded

Thank you for choosing us for your car needs! We're thrilled to hear that our team was able to provide helpful assistance and maintain your satisfaction. We appreciate your support and look forward to serving you again in the future.

August 09, 2026

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Employee Rating

Good, quick. The service was quick, in and out. Gave a good briefing on what to check up on in the future. More

by blackclip12
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Aug 10, 2026

Grote Mitsubishi responded

Thank you for the great review! We’re glad to hear your service was quick and efficient, and that our team took the time to explain what to keep an eye on in the future. We truly appreciate your business and look forward to seeing you again!

August 04, 2026

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I want to say that the service department was the best I have ever experienced, they were professional and took care of all my concerns. They kept me informed on the progress at all times. My service adviso More

by grundell
Service Price Transparency
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Recommend Dealer
Yes
Aug 10, 2026

Grote Mitsubishi responded

Thank you so much for this incredible review! We’re truly honored to hear that our service department provided the best experience you’ve ever had. Keeping you informed, addressing all of your concerns, and making sure your vehicle was returned clean inside and out are all part of the experience we want every customer to receive. We’re especially happy to hear your service advisor went above and beyond! We’ll be sure to share your kind words with the entire team. Thank you for choosing Grote—we truly appreciate your business!

August 03, 2026

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Grote has been amazing to work with from the buying process to the repair process when my truck unexpectedly went down the day I got it. They are kind and are willing to work with me and we’re great ab More

by Kallie1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Aug 03, 2026

Grote Mitsubishi responded

Thank you so much for your kind words! We're glad to hear you had a positive experience with both our sales and service teams. While we're sorry your truck had an unexpected issue so soon after your purchase, we're happy we could get you in quickly and help get things taken care of. We truly appreciate your patience and your trust in Grote, and we look forward to being here for you whenever you need us. Safe travels!

August 02, 2026

Dealership Rating
Employee Rating

I pitched a used 2019 Ford F150 truck and Malik was my salesman and he was very thorough,patient and made the whole process as easy as possible and there was an issue with my passenger side mirror and The More

by tudor147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2026

Grote Mitsubishi responded

Thank you for sharing your experience! We’re so glad to hear that Malik was thorough, patient, and made the entire process as easy as possible. We’re also happy we were able to take care of the issue with your passenger-side mirror without any hassle. Congratulations on your 2019 Ford F-150, and thank you for choosing Grote! We truly appreciate your business and hope you enjoy your truck for many miles to come!

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