I have been in the automotive service industry for 20+ years, including running my own corporately owned repair center. I always strive to make every customer experience a positive one. I have worked in shops from Wilmington, DE to Tampa, FL and Chicago, IL but I have found all I need right here in Fort Wayne. Thanks for your visit, Hope to see you soon.
Read moreDealership Experience
11 yrs, 2 mos
Industry Experience
26 yrs, 7 mos
Languages Spoken
English
12 Reviews
Write a Review12 Reviews of Patrick Lyons
December 09, 2024
Is was great as I expected, inexpensive, fast, friendly, I would recommend the service department to anyone I would recommend the service department to anyone More
Other Employees Tagged: Megan Barnes
December 06, 2024
We have been going to this dealership for years ever since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. More
Other Employees Tagged: Fred Grote, Kris Cossairt, Zach Burdette, Megan Barnes, Solomon Bayoneta , Bruce Smith
January 30, 2018
Repair My wife's vehicle had an engine issue, I called up Grote spoke with Patrick because it is still under warranty. Had my wife drop the car off on Friday My wife's vehicle had an engine issue, I called up Grote spoke with Patrick because it is still under warranty. Had my wife drop the car off on Friday Chad Kuhlman our salesman was there to greet her and take care of getting her where she needed to be to get the process started. Lee Gillingham in service, like always did great work and took care of our vehicle like it was his own and it was done that following Monday Patrick Lyons was very helpful with the paper work as well and I was out the door in no time at all. I trust Grote's service department with all my vehicales and will continue to use them with all my service needs. More
Other Employees Tagged: Lee Gillingham, Chad Kuhlman
January 09, 2017
Great car, GREAT DEAL! De'sirae was excellent in helping me decide on my new car! My payments ended up being lower than what I expected even though my credit is pretty horri De'sirae was excellent in helping me decide on my new car! My payments ended up being lower than what I expected even though my credit is pretty horrible. The Grote team was able to quickly finance me and they answered every question I had until I was certain I had all of the information I needed. Overall everyone was incredibly helpful and very nice! More
Other Employees Tagged: Kris Cossairt , De'Sirae Cann
May 05, 2015
Awesome service Carnelle was awesome he got me what I wanted to pay monthly and low mileage super easy to work with kept in the loop the whole time.. Carnelle was awesome he got me what I wanted to pay monthly and low mileage super easy to work with kept in the loop the whole time.. More
January 21, 2015
HORID This is the WORST car lot ever! We bought a truck in April and have put thousands of dollars in it to fix it....with NO help from them....it had locki This is the WORST car lot ever! We bought a truck in April and have put thousands of dollars in it to fix it....with NO help from them....it had locking lug nuts on it when we got it...about2 weeks after we got it the truck needed breaks went to take the tire off seen this called them to see where the key was to take them off they didn't have one or know what we were talking about...we took it to them they cut off the lug nuts and didn't even replace them....which means they did NOT inspect the truck before they sold it....about a month later the tire fell off while driving down 69 called them they pretty much told us to deal with it even though it was all still under warranty.....then stopped returning phone calls all together!!! Went back tried to trade it in and the dealer told us we couldn't but if we wanted to we could let it get repo ed and they would give us another loan...xxx??? REALLY??? Horrible place!!......ps thanks.for deleting this off your page on facebook....face the fact that ypu sell crap vehicles! More
January 19, 2015
very helpful friendly crew Always very helpful and concerned. Josh and Mark both were good about helping find the right car. Fred and Kim made sure we were taking care of. Patr Always very helpful and concerned. Josh and Mark both were good about helping find the right car. Fred and Kim made sure we were taking care of. Patrick always gets me right in if I have any problems.. And Kris made sure we got the best interest rate while financing.. Super Staff More
Other Employees Tagged: Fred Grote, Kris Cossairt , Kim Baker, Marc Ramsey
November 23, 2014
wonderful The sales was great. When we had 2 have it serviced they was fast and did a great job. We will be back if and when we ate ready 4 another vehicle The sales was great. When we had 2 have it serviced they was fast and did a great job. We will be back if and when we ate ready 4 another vehicle More
November 10, 2014
Poor customer service These guys did a excellent job getting us into a vehicle but after we signed the papers and went to drive away i noticed the service parking assist li These guys did a excellent job getting us into a vehicle but after we signed the papers and went to drive away i noticed the service parking assist light was on, i called immediately they said no worries come back tomorrow and we will take care of it, well that was a lie they said well we will pay for half, really??! The amount we spent on the vehicle they should just take care of it, heck the light was even on in the dealer photos...as a small business owner i would never treat my customers this way i will not come back and will not recommend them to anyone...taking care of your customers is key guys come on get with the program More