Patricia Sommerville | Page 23
Service Advisor
Prestige Volvo
285 State Route 10
East Hanover, NJ 07936
225 Reviews
Write a Review225 Reviews of Patricia Sommerville
May 28, 2011
Recently, I bought my second Volvo. I never thought the phrase "Volvo for life" would hold true for me but it looks like that's the case. For this purchase, I dealt with Paul Davis who was recommended to phrase "Volvo for life" would hold true for me but it looks like that's the case. For this purchase, I dealt with Paul Davis who was recommended to me by Patricia from Prestige's maintenance department. Paul was kind, friendly and overall just great to work with. Unlike other dealers and those in auto sales, there was no haggling, wasting of my time and games. Paul was straightforward and worked with me to make sure I was happy with my purchase. Thanks to Paul, Patricia and Prestige, I'm a "Volvo for life" person! More
Other Employees Tagged: Paul Davis, Patricia
May 23, 2011
We have had our two Volvos serviced at Prestige for the past 5 years. They are always ready for us when we drop off the cars, and the cars are ready when promised. They listen to us when describing issue past 5 years. They are always ready for us when we drop off the cars, and the cars are ready when promised. They listen to us when describing issues with the cars and follow through with answers to our questions. Pricing is about what you would expect from this type of dealership. More
Other Employees Tagged: All
May 18, 2011
ONE HEARS SO MANY HORROR STORIES ABOUT PURCHASING A CAR. WE HAVE JUSWT LEASED OUR SECOND CAR FROM PRESTIGE VOLVO, AND THEY HAVE US FOR LIFE. STEVE SARGENT TOOK ALL THE STRESS OUT OF GETTING OUR NEW CAR. WE WE HAVE JUSWT LEASED OUR SECOND CAR FROM PRESTIGE VOLVO, AND THEY HAVE US FOR LIFE. STEVE SARGENT TOOK ALL THE STRESS OUT OF GETTING OUR NEW CAR. WE NEVER HAVE A PROBLEM WITH THE SERVICE DEPARTMENT, AND PATRICIA SOMERVILLE IS A REAL PRO. KEEP UP THE GOOD WORK, PRESTIGE. THANKS. LOUISE AND WAYNE RUTKAY More
Other Employees Tagged: STEVE SARGENT
October 14, 2010
Three cheers for Prestige Volvo of East hanover NJ! Not only did they help us to maintain our Cross Ctry Wagon from 2000-2010, they helped our car needs grow with our family of 5. From the stellar support only did they help us to maintain our Cross Ctry Wagon from 2000-2010, they helped our car needs grow with our family of 5. From the stellar support of the service team for our old Wagon, including customer name recognition (how refreshing in this day and age) and prioritization of items to be maintained - we were never displeased and always felt that we had the correct advice from experts that knew Volvos explicitly! As our family has grown and the miles were added to the Wagon we had that important conversation with members of both sales and service -- were we at the break even point where ongoing maintenance for a volvo with heavy mileage exceeded the worth - was it time to move on within the volvo family to a new vehicle? The information was collected and shared in a neutral manner and all options were clearly discussed. The decision was easy with the right information and our opportunity to work again with Sales Associate Paul Davis (who sold us our original 2000 crss cntry wagon) and who again helped us to identify the value, affordability and useability of a new Volvo - this time an XC90. Perfect for our family of 5, busy life styles and accomodating of all needs. We are happy to be a part of the Prestige family and their loyalty has brought us back again and again (as well as the referrals we have sent their way). Hooray for a job very well done. Prestige Volvo understand customers and earns their respect daily. Thank you, The Riley Family More
Other Employees Tagged: Paul Davis - Sales and Patricia Somerville - Service
March 12, 2009
I went to Prestige Volvo based on the recommendation of an independent Volvo tech who knew I needed warranty work. At Prestige I was treated well, and the service was performed in a timely manner. All an independent Volvo tech who knew I needed warranty work. At Prestige I was treated well, and the service was performed in a timely manner. All my service needs were addressed, and I was kept abreast of the progress they were making when the car was in the shop. Overall, a very positive experience. More
Other Employees Tagged: Jay Rosen , Jay and Patricia

