Patricia Sommerville | Page 11

Excellent service always! I have been a customer at Prestige Volvo for many years. I love their cars but what keeps me loyal is the quality of their service and how they care f I have been a customer at Prestige Volvo for many years. I love their cars but what keeps me loyal is the quality of their service and how they care for their patrons. I’ve never been happier with a car dealership and I recommend Prestige with no hesitation and great enthusiasm! More

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Excellant customer servicr Everyone has bern nice & profesdional From Patricia in service to the young man who put my license playes on & explainec how to use some of the fetur Everyone has bern nice & profesdional From Patricia in service to the young man who put my license playes on & explainec how to use some of the fetures in my vehicle More

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Exceptional team and outstanding customer service! We've been customers of the dealership for many years--- the quality service and focus on putting the "customer first" is outstanding! I've got nothi We've been customers of the dealership for many years--- the quality service and focus on putting the "customer first" is outstanding! I've got nothing but wonderful things to say about the care and attention provided by Jay and the full team (Patricia, Bob & Deena), not to mention the convenience and special attention provided by the full Service team and Joe, who's been amazing with drop-offs and pick-ups when our cars have needed to come in for service. Very pleased overall and highly recommend this team! More

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Disrespectful and condescending This is my 3rd Volvo and will be my last. In addition to so many issues with my 2018 xc60 the treatment I received today from Patricia today was horr This is my 3rd Volvo and will be my last. In addition to so many issues with my 2018 xc60 the treatment I received today from Patricia today was horrific. I do not appreciate being treated like an idiot. I explained that the sensors are constantly going off and Patricia attempted to tell me it was from the sun. How does that explain when it happens at night? Oddly enough they could not replicate any of my concerns except for the ones that were not covered by warranty. The loaner I received was filthy but it made me realize exactly how my vehicle SHOULD PERFORM AND DOES NOT. You have lost a customer and an avid supporter of your product. More

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Wow; I'm satisfied! I think I was treated excellently. I appreciate action taken, and I think action taken was considerate to me. Wow; I'm satisfied! Thank you so much I think I was treated excellently. I appreciate action taken, and I think action taken was considerate to me. Wow; I'm satisfied! Thank you so much Patricia. More

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Awesome Service Dept A++ I’ve been coming to Volvo Prestige East Hanover route 10 Service Center for my 2005 Volvo XC 90. I’ve been to three other service dealerships and a I’ve been coming to Volvo Prestige East Hanover route 10 Service Center for my 2005 Volvo XC 90. I’ve been to three other service dealerships and all of them does not come to par with this place. Patricia is awesome and she always have a smile and best attitude & customer service! Thank you and will be coming here in the future. My car have 250,000+ mile and this place takes care of it. More

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Exceptional, efficient new vehicle purchase The entire Prestige Volvo team made this new vehicle purchase process efficient. Everyone was very helpful and friendly. Rich took the time to highl The entire Prestige Volvo team made this new vehicle purchase process efficient. Everyone was very helpful and friendly. Rich took the time to highlight the vehicle features during a test drive. Patricia and Jay reminded us of the excellent care we have received servicing our previous vehicles at Prestige Volvo. Chris got the deal finalized quickly. Pat explained all of the delivery process details very clearly. Ryan did an outstanding job explaining the how to use the vehicle's features. Our expectations were far exceeded! Prestige Volvo is outstanding vehicles backed by exceptional sales and service. It is a great place to do business. Thank you Team Prestige Volvo. More

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Service team is fabulous! Jay Rosen and his team are top notch. They take the stress out of what could be a scary and unpleasant experience. I’m glad to have found Jay Rosen an Jay Rosen and his team are top notch. They take the stress out of what could be a scary and unpleasant experience. I’m glad to have found Jay Rosen and the wonderful service team at Prestige Volvo, they are truely what have kept me in a Volvo for nearly 20 years! More

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Extraordinary! Awesome! Helpful! Supportive! Patient! Flexible! Timely! Accurate! The service staff was incredibly helpful and provided me with everything I needed t Awesome! Helpful! Supportive! Patient! Flexible! Timely! Accurate! The service staff was incredibly helpful and provided me with everything I needed today. Thankful how they support my disability as well. More

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7 years 66,000 miles Prestige Volvo has consistently provided exceptional service and has on occasion gone above and beyond to provide support with vehicle/warranty work a Prestige Volvo has consistently provided exceptional service and has on occasion gone above and beyond to provide support with vehicle/warranty work and more for this demanding customer. Have also found that their prices are competitive with specialty shops, e.g. brakes, tires/wheel alignment, etc. From initial sale, through Safe and Secure service, and beyond, I would not hesitate to recommend Prestige Volvo, East Hanover to anyone. More

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