Alway my go too place to get my car serviced at.
Friendly staff and techs.
Friendly staff and techs.
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by JC2020
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2023 -
Fremont Toyota responded
Thank you for the kind words! We strive to provide our customers with the best possible service, and we are always happy to hear that we are meeting your expectations. We look forward to your next visit with us!
This dealership is the best!
Very kind personal and very helpful and professional super recommended
Very kind personal and very helpful and professional super recommended
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by ROBLESLOURDES136
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2023 -
Fremont Toyota responded
Thank you for the recommendation! We look forward to working with you, again!
Pat O’Brien was extremely helpful and courteous.
He even threw in a car wash/vacuum for free. Excellent service and it went by quicker than I expected.
He even threw in a car wash/vacuum for free. Excellent service and it went by quicker than I expected.
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by nicole.angco02
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2023 -
Fremont Toyota responded
A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.
Most of the workers were friendly and very helpful,
accommadated what I needed for the service.
accommadated what I needed for the service.
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by adryang32
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2023 -
Fremont Toyota responded
We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!
Service started on time.
Service finished on time. Got what is needed on the car.
Service finished on time. Got what is needed on the car.
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by gckv
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2023 -
Fremont Toyota responded
Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.
Pat is great thanks for my key still
Need it cut but fob
works
Freemont toyota is awesome
works
Freemont toyota is awesome
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by THENOMADIX
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2023 -
Fremont Toyota responded
We think so too! Thanks for taking the time to share your experience with us and we look forward to working with you again in the future!
Great service as always with Pat O’Brien.
Timely meeting, clear expectations, great sign-off.
I want to add that it was good service to remind me about the appointment a day before. Sorry I
Timely meeting, clear expectations, great sign-off.
I want to add that it was good service to remind me about the appointment a day before. Sorry I forgot the name of the lady who called me. Scheduling an appointment was a quick and easy task as well.
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by ANNAMINSK
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2023 -
Fremont Toyota responded
A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.
Fast, efficient, courteous service.
The team even washed and cleaned the vehicle as requested. Thanks Pat and the service team at Fremont Toyota!
The team even washed and cleaned the vehicle as requested. Thanks Pat and the service team at Fremont Toyota!
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by tatelben
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2023 -
Fremont Toyota responded
Thank you so much for taking the time to leave this review of your recent experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!
Customers service is very good.
They explained to me the issue and to resolve the problem.
Estimated time to complete the job is close to what is promised.
They explained to me the issue and to resolve the problem.
Estimated time to complete the job is close to what is promised.
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by GMRONQUILLO
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2023 -
Fremont Toyota responded
A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.
After paying $2970 for the 120K major service for my
4Runner Limited, on June 30th, 2023, we drove to LA and when driving downhill and curved road, the suv is shaking so hard and we almost had big acci
4Runner Limited, on June 30th, 2023, we drove to LA and when driving downhill and curved road, the suv is shaking so hard and we almost had big accident. And also car wasn’t balanced. The SUV was not well maintained and inspected after we paid the big money! We had to pay another $579.89 to Frontier Toyota in Valencia before we drove back to Fremont. We are so scared! I think we should at least get some refunds from you.
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by YILICAUS
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2023 -
Fremont Toyota responded
We regret to hear that you had this experience, and we would like to speak with you more regarding your recent visit. At Fremont Toyota, customer safety and satisfaction are of utmost importance to us. At your convenience, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com so we may personally address your concerns, and try to restore your confidence in our business. Thank you.
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