Phil Stravers
Phil Stravers at Fremont Toyota

Phil Stravers

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.6
357 Reviews
4.6

357 Reviews

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357 Reviews of Phil Stravers

May 25, 2026

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Employee Rating

Reason for 4 star because technician put the wrong sticker on my windshield and secondly he forgot to reset my dash info for my next service. Other than that, everything went well. More

by m.aguirre5773
Service Price Transparency
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Recommend Dealer
Yes
May 25, 2026

Fremont Toyota responded

Thank you for your feedback, we appreciate your business and apologize for missing the sticker and dash light. Please send me an email at tlofano@fremonttoyota.com, so I can have the service manager take care of the issues. We appreciate you!

May 14, 2026

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As usual, Phil, was great! He is consistently providing the most friendly, efficient, and professional customer service experience! More

by Herboshiro.jr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 25, 2026

Fremont Toyota responded

Thank you for recognizing Phill, he appreciates your kind review, and we all appreciate your business!

May 12, 2026

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Employee Rating

Complain about my brake problem but they did not see a problem I pay for diagnostic but they said it’s normal I’m scared of driving it because I don’t want to have an accident More

by DANNY.BILOG
Service Price Transparency
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Recommend Dealer
No
May 25, 2026

Fremont Toyota responded

Thank you for reaching out to us Danny, please email me at tlofano@fremonttoyota.com or call 510-252-5500. I would like to follow up with you.

May 08, 2026

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Thank you for your help. They took the time to solve my car problem. Excellent customer service with friendly staff. More

by tao_wang1114
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pat O'Brien

May 25, 2026

Fremont Toyota responded

Great to hear Tao, thank you for your business.

May 01, 2026

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Employee Rating

Thank you to the skilled professionals at Fremont Toyota that keep my car running like new. My service advisor Philip Stravers takes good car of me and my 2024 Rav4. More

by reisx4
Service Price Transparency
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Recommend Dealer
Yes
May 25, 2026

Fremont Toyota responded

Great to hear your visit went well Reisc4, we appreciate your business!

April 28, 2026

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Phillip did a great job. Spotted I had issues and ordered parts to get my breaks fit. More

by chrischiuco
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2026

Fremont Toyota responded

Great to hear Chris, thank you for your business and we look forward to your next visit.

April 25, 2026

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This dealership is in a good location and the staff is very professional. Service is always excellent. More

by lynnev8
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Recommend Dealer
Yes
Apr 30, 2026

Fremont Toyota responded

Thank you Lynne! We appreciate your feedback and look forward to seeing you again.

March 28, 2026

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Employee Rating

Estoy de seccionado de Toyota en general Toyota DILER es una deserción a un que el carro tenga garantía siempre cobran para cualquier visita son 270 DOLLARES son una vergüenza More

by JOSEMV
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 09, 2026

Fremont Toyota responded

Lamento saber que se siente decepcionado. Los primeros cuatro servicios son de cortesía. Una vez que estos se hayan utilizado, puede adquirir un plan de mantenimiento prepagado a una tarifa con descuento. La mayoría de los fabricantes ofrecen un número limitado de servicios de cortesía, o ninguno en absoluto. Toyota a nivel corporativo es quien controla esto, no el concesionario. Espero que su visita con nuestro equipo haya transcurrido sin contratiempos. Sorry to hear you are disappointed. The first 4 services are complimentary. After those have been used, you can purchase pre-paid maintenance plan at a discounted rate. Most manufacturers have limited complimentary services or none at all. Toyota corporate controls this, not the dealer. I hope your visit went well with our team. We hope to serve you in the future.

Apr 09, 2026

JOSEMV responded

Pague 6000 DOLLARES en coberturas y boy al DILER a que reparen algo que en el DILER dejaron mal cuando polarizaron las ventanas y resulta que quieren cobrar espere 5 horas para que me lo entregaran igual sin acerle nada una vergüenza y una desecion deben de tener más profecionalismo en Toyota de palo alto ni siquiera me quisieron a tender me dijieron que fuera a donde lo compre que basuras son

March 27, 2026

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Phillip was great in explaining and listening to my concerns . Had great service at this dealer More

by nalenitribble
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2026

Fremont Toyota responded

Thank you for your feedback, we appreciate your business and look forward to seeing you again.

March 24, 2026

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Employee Rating

Phil was amazing and had such a positive cheerful attitude! He made the check in process super quick and easy. He was also very informative of the work that would be done to my vehicle. Thank you to More

by jen
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2026

Fremont Toyota responded

Glad to hear you enjoyed working with Phill, we appreciate your business and look forward to seeing you again.

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