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Pat O'Brien
Pat O'Brien at Fremont Toyota

Pat O'Brien | Page 42

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
419 Reviews
4.7

419 Reviews

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419 Reviews of Pat O'Brien

March 31, 2023

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Employee Rating

This is the first time I'm not satisfied with the work done. Waited to long More

by TOEKNEE.SALCEDO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2023

Fremont Toyota responded

We're truly sorry to see that we did not fully meet your expectations. We hope that in the future we can change that. Thank you for your business!

March 24, 2023

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Employee Rating

Some time taking little long evitar it okay a do wait time longer Spanish speaking not doing well More

by MENJIVARLUIS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Maria Castillo

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Mar 27, 2023

Fremont Toyota responded

Our team at Fremont Toyota appreciates your review of your recent experience with us! We can't wait to see you again. Have a great day!

March 19, 2023

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Pat and the mechanics provided excellent service. I appreciate the 32 point inspection to find anything that needs attention. It gives you peace of mind. More

by COACHPAUL4
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Recommend Dealer
Yes
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Mar 27, 2023

Fremont Toyota responded

Thank you so much for your review! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

March 18, 2023

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The service was quick and they did a great job. Very attentive to my needs on my car. More

by SDCVYUNG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco

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Mar 27, 2023

Fremont Toyota responded

Thank you so much for your review! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

March 15, 2023

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The manager who assisted me was so great and accommodating and explained everything that will be done plus estimated expenses and time. More

by jonjonsaints
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ervin Sunga, Phil Stravers

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Mar 25, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

March 10, 2023

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Maria is one of the most professional and sweet toyota service provider. She educates me on what my car needs and is super helpful. I drive out from Antioch to get my car serviced by her. More

by BIANCALEJAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers , Belal Najibyar

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Mar 25, 2023

Fremont Toyota responded

We truly appreciate the kind words! We’re thrilled to hear that you had such a great experience with our service department. It's great to hear how much you enjoyed working with our staff. They will appreciate the shout-out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

March 09, 2023

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Employee Rating

Easy to book appointment, waited while service was done, in and out in about 2.5 hours. Thorough check of my car. More

by DEAUBE
Recommend Dealer
Yes
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Mar 25, 2023

Fremont Toyota responded

Thank you for taking the time to let us know how we did! It's nice to know we have delivered a great experience. If you have any further automotive needs please let us know!

May 19, 2020

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Pat is an excellent service rep. Everything was fine except I am missing some faux screw heads off of my center caps for my wheels. I actually found 1 in the center cap after I heard More

by CGGREEN66
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat

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May 21, 2020

Fremont Toyota responded

Thank you for providing your feedback in regards to your recent service visit. We are happy to know that you enjoyed your experience working with Pat! We would definitely like to discuss the issue that you referenced. Please contact markhashimi@fremonttoyota.com or stop by the dealership at your convenience so we can assist you.

Mar 31, 2023

CGGREEN66 responded

I will always take my Toyota vehicles to Pat at Fremont Toyota for service!

November 29, 2019

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Employee Rating

Service advisor Pat O'Brien took care of my Toyota Sienna. Although, I had only 2718 miles , my oil was changed and any recalls were checked as well. In and out in two hours was very good. More

by GENER_LIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat O'Brien

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Dec 02, 2019

Fremont Toyota responded

Thank you for the positive feedback! We appreciate you taking the time to let us know how Pat and our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

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