419 Reviews
Write a Review419 Reviews of Pat O'Brien
January 09, 2024
I went for an oil change and I was told that my 2017 Prius Prime had a recall and that my car was un-drivable and it needed to get fixed so they gave me a rental car and they had my car for a week. I ca Prius Prime had a recall and that my car was un-drivable and it needed to get fixed so they gave me a rental car and they had my car for a week. I called a couple of times to ask about my car but they weren’t able to give me a good solid answer other than they were waiting for some parts and that the airbags were not working. A couple of days after I was told that my car was ready and when I asked about what was the problem, they said that there was no problem with my car but that they were trying to fix a Prius 2010 that I no longer own for almost 10 years. Somehow they got mixed with the year and model of my car and nobody caught it. It’s a funny experience but at the same time for some other people this could cause unnecessary stress. More
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers
December 23, 2023
as good as always did not have to wail long Ervin and pat are great are great More
Other Employees Tagged: Ervin Sunga
December 22, 2023
Best experience ever. Quality staff. Friendly. Courteous. Would definitely return. Good coffee. Have a merry Christmas. Quality staff. Friendly. Courteous. Would definitely return. Good coffee. Have a merry Christmas. More
Other Employees Tagged: Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers
December 21, 2023
Entire Service experience was very efficient and the staff was very friendly. The waiting room with free coffee and tea was also nice. staff was very friendly. The waiting room with free coffee and tea was also nice. More
Other Employees Tagged: Steve Sako
December 08, 2023
Pat was professional, on time, and explained the outcome of the service. When I had to return the car the next day he took care of it right away and was apologetic about the need to come back. of the service. When I had to return the car the next day he took care of it right away and was apologetic about the need to come back. More
December 07, 2023
Only tire rotation was done as part of scheduled service. No break fluid check, no windshield fluid check, no air filter check. Very disappointed with service experience this time. No break fluid check, no windshield fluid check, no air filter check. Very disappointed with service experience this time. More
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