527 Reviews
Write a Review527 Reviews of Pat Masone
April 27, 2015
Solid Dealership They are excellent in all aspects, Sales, Service and Management Deborah was especially helpful. I have bought or leased 5 cars to date from this d They are excellent in all aspects, Sales, Service and Management Deborah was especially helpful. I have bought or leased 5 cars to date from this dealership. Only place I would go for a Volvo! More
Other Employees Tagged: Deborah Amster
April 22, 2015
Excellent ALl the WAY I work as a Nanny and my family bought the car that I drive from this place. WHenever I take that car to service it, they are so very nice. Because I work as a Nanny and my family bought the car that I drive from this place. WHenever I take that car to service it, they are so very nice. Because of this I decided to buy myself a car from them when my Ford broke down. They were so sweet, Deb even let me use her card to pay for Car Insurance over phone because I only had cash on me. The finance manager was the icing on the cake. He was so honest and willing to help me anyway he could. My credit sucked too! I got a great deal and they were so nice to me the entire time. I am 28 years old and I will be buying my cars there for the rest of my life! More
Other Employees Tagged: Deborah Amster, Bob Knott
April 15, 2015
Amazing Customer Service I had been to Prestige for service on my previous S60 and was in the market for a new one. The service department was wonderful and the closeness of I had been to Prestige for service on my previous S60 and was in the market for a new one. The service department was wonderful and the closeness of the dealership to my home was perfect for me. I was unsure of their customer service in the selling department until I met Tina! Her time spent with me, my husband and daughter made me realize that this was where I wanted to get my new S60 She walked us through everything with great ease and knowledge and made the experience seamless. She is truly amazing, I couldn't ask for a better salesperson. The finance department was equally stellar! Go to Prestige for your next Volvo, you won't be sorry!! More
Other Employees Tagged: Tina Bilokin
March 16, 2015
Comfortable and easy My experience at Prestige Volvo was comfortable and easy. No tricks no tactics just helpful and considerate. Tina and Pat worked with me and my budget My experience at Prestige Volvo was comfortable and easy. No tricks no tactics just helpful and considerate. Tina and Pat worked with me and my budget to ensure I drove away in a car I was excited about and could afford. I'll definietely be returning to Prestige Volvo in the distant future ( Volvo's drive forever right?) More
Other Employees Tagged: Tina Bilokin
February 13, 2015
Only At Volvo HI: I had an incredible Volvo experience with my first Volvo and the love affair lasted 15 years! I just got a new Volvo and the experience was even HI: I had an incredible Volvo experience with my first Volvo and the love affair lasted 15 years! I just got a new Volvo and the experience was even better! My Serve Manger- Patricia, my sales rep -Todd and my finance guy-Pat were all amazing in how they treated me as a customer! They were courteous, informative, educational, genuine and trustworthy. ONLY at Volvo! More
Other Employees Tagged: Todd Garno, Patricia Sommerville
February 06, 2015
Great experience! I recommend this place to anybody that wants a smooth transaction. I found this car online and made an appointment to see the car with Lindsey Mastro I recommend this place to anybody that wants a smooth transaction. I found this car online and made an appointment to see the car with Lindsey Mastroianni. When I came in she had the carfax ready and the car ready for me to test drive. She was very knowledgeable with the Volvo brand and competitive brands too. The finance part was easier than I expected thanks to Pat Masone. I recommend tire and wheel protection to anybody, the price is great and worth buying. Thanks for the great experience guys! More
Other Employees Tagged: Lindsey Mastroianni
January 11, 2015
Most hospitable and professional dealership in area I came to Prestige to look at a used Acura and was immediately impressed that the sales consultant was warming it up and pulled it up close for inspec I came to Prestige to look at a used Acura and was immediately impressed that the sales consultant was warming it up and pulled it up close for inspection before I arrived. I met Todd Garno and we inspected the car together where I noticed the car had brand new tires. Todd told me they put new tires and brakes on their used vehicles so there's "no excuses", which is a clever and inventive way to raise the value of the car (and dealership). Pleased with the car, we landed on a price both parties found agreeable and here is where Prestige Volvo really impresses- I've purchased many cars for myself, family members and friends, and always dread the time it takes from after a deal is made to actually leaving the dealership. This is the fastest completion of paperwork from handshake to handshake I've ever experienced. Everyone involved in the sale (and even some not) was extremely friendly and professional including Tina Bilokin, who referred me to Todd, and Pat Masone, who quickly got me financed, signed, and on my way. This is the type of dealership that treats their clients with care and respect. More
Other Employees Tagged: Tina Bilokin, Todd Garno
January 05, 2015
The Best! The entire crew at Prestige Volvo is top-notch. Deb made the deal do smoothly, Pat helped arrange financing quickly and Jay helped me with a service i The entire crew at Prestige Volvo is top-notch. Deb made the deal do smoothly, Pat helped arrange financing quickly and Jay helped me with a service issue promptly and professionally. A+ experience. More
Other Employees Tagged: Jay Rosen , Deborah Amster
November 06, 2014
Outstanding service by the best customer service department! I have had my Volvo serviced at Prestige Volvo for over 8 years and they have dispersed any misconceptions of car dealers being the too expensive when I have had my Volvo serviced at Prestige Volvo for over 8 years and they have dispersed any misconceptions of car dealers being the too expensive when it comes to car service. Everyone in the service department is helpful, but I would like to commend Patricia Sommerville for her incredible professionalism, expertise, dedication and friendliness. Patricia always seems to go above and beyond to help customers and she is always smiling, no matter what sort of challenges she may be facing. I can go to a service shop closer to my home, but I prefer going out of my way to Prestige because of their unparalleled service. More
Other Employees Tagged: Jay Rosen , Bob Knott, Patricia Sommerville, All automotive technicians
October 08, 2014
Prestige Volvo was great. From designing the car to ordering the car to negotiating price to accepting delivery to training, Prestige was great. I live in Manhattan and went t From designing the car to ordering the car to negotiating price to accepting delivery to training, Prestige was great. I live in Manhattan and went to Prestige in New Jersey because dealers in Manhattan and Westchester were disappointing in terms of customer service. Tina at Prestige was fantastic. I got amazing customer service (timely and substantive responses) and somehow that great customer service came with a better price as well! What a great leasing experience. More
Other Employees Tagged: Tina Bilokin

