Pat Masone | Page 40

Most hospitable and professional dealership in area I came to Prestige to look at a used Acura and was immediately impressed that the sales consultant was warming it up and pulled it up close for inspec I came to Prestige to look at a used Acura and was immediately impressed that the sales consultant was warming it up and pulled it up close for inspection before I arrived. I met Todd Garno and we inspected the car together where I noticed the car had brand new tires. Todd told me they put new tires and brakes on their used vehicles so there's "no excuses", which is a clever and inventive way to raise the value of the car (and dealership). Pleased with the car, we landed on a price both parties found agreeable and here is where Prestige Volvo really impresses- I've purchased many cars for myself, family members and friends, and always dread the time it takes from after a deal is made to actually leaving the dealership. This is the fastest completion of paperwork from handshake to handshake I've ever experienced. Everyone involved in the sale (and even some not) was extremely friendly and professional including Tina Bilokin, who referred me to Todd, and Pat Masone, who quickly got me financed, signed, and on my way. This is the type of dealership that treats their clients with care and respect. More

Report | Print

The Best! The entire crew at Prestige Volvo is top-notch. Deb made the deal do smoothly, Pat helped arrange financing quickly and Jay helped me with a service i The entire crew at Prestige Volvo is top-notch. Deb made the deal do smoothly, Pat helped arrange financing quickly and Jay helped me with a service issue promptly and professionally. A+ experience. More

Report | Print

Outstanding service by the best customer service department! I have had my Volvo serviced at Prestige Volvo for over 8 years and they have dispersed any misconceptions of car dealers being the too expensive when I have had my Volvo serviced at Prestige Volvo for over 8 years and they have dispersed any misconceptions of car dealers being the too expensive when it comes to car service. Everyone in the service department is helpful, but I would like to commend Patricia Sommerville for her incredible professionalism, expertise, dedication and friendliness. Patricia always seems to go above and beyond to help customers and she is always smiling, no matter what sort of challenges she may be facing. I can go to a service shop closer to my home, but I prefer going out of my way to Prestige because of their unparalleled service. More

Report | Print

Prestige Volvo was great. From designing the car to ordering the car to negotiating price to accepting delivery to training, Prestige was great. I live in Manhattan and went t From designing the car to ordering the car to negotiating price to accepting delivery to training, Prestige was great. I live in Manhattan and went to Prestige in New Jersey because dealers in Manhattan and Westchester were disappointing in terms of customer service. Tina at Prestige was fantastic. I got amazing customer service (timely and substantive responses) and somehow that great customer service came with a better price as well! What a great leasing experience. More

Report | Print

Great Experience I just bought my first Volvo from Prestige. I had originally intended to simply go in and look around and maybe take a test drive, not to make a purch I just bought my first Volvo from Prestige. I had originally intended to simply go in and look around and maybe take a test drive, not to make a purchase. However, Deborah Amster-Smith convinced me otherwise. She was incredibly knowledgable and experienced with Volvos, and took extra care to insure that I understood every facet of my new S60. She stressed the importance of coming to her with questions at any time after the purchase, and really made me feel like I was in good hands. I would also like to comment on Pat Masone, who was a delight to work with when it came to financing and paperwork. I would recommend Prestige Volvo to absolutely anyone looking for a car. More

Report | Print

Continued outstanding service from Prestige We just purchased our second new car from Prestige Volvo. Our former sales rep had retired so we were introduced to Deborah Amster-Smith, who took us We just purchased our second new car from Prestige Volvo. Our former sales rep had retired so we were introduced to Deborah Amster-Smith, who took us through the available inventory and helped us find the car we liked. Deborah was enthusiastic and knowledgeable about the various models we were considering and worked with us for a couple of hours going through how each model might fit into our family's lifestyle. We liked an XC60 that was listed as a demonstrator. We came to what we felt was a good deal. taking advantage of several Volvo-offered incentives, including five years of worry free maintenance. In picking up the car, Deborah had it well prepared and spent 90 minutes with us making sure that the electronics, sound, nav system and the like were ready to go. She even programmed the Sirius radio system to our taste. I was impressed by her professionalism and customer sensitivity. I also want to commend Pat Masone, the finance manager, who found us an interest rate well below what we expected, saving us hundreds of dollars over the life of our loan. We have had good experiences with Prestige Volvo and look forward to a continued strong relationship. More

Report | Print

Excellent Experience WE had a wonderful experience dealing with Prestige Volvo. We wound up leasing a 2015 S80 AWD. Our salesperson was Rich Curto and he was the most hel WE had a wonderful experience dealing with Prestige Volvo. We wound up leasing a 2015 S80 AWD. Our salesperson was Rich Curto and he was the most helpful and pleasant car salesperson we have ever dealt with over more than 50 years. The business manager Pat Masone was easy to work with and very efficient. More

Report | Print

The Complete Experience My experience at Prestige Volvo was the most pleasant and positive auto transaction i have ever had! Tina responded to my first inquiry and followed u My experience at Prestige Volvo was the most pleasant and positive auto transaction i have ever had! Tina responded to my first inquiry and followed up constantly until she found me the perfect vehicle, worked with Chris to negotiate a terrific price, had everything prepared for me to finish with Pat, then spent an amazing amount of time with me to explain every function and detail of my new XC60. This is my 9th new car purchase; I can truly say i have never felt so satisfied and well attended! More

Report | Print

Great folks--refreshing experience Paul was accommodating--knowledgeable. He didn't flaunt his knowledge, just simply exhibited his Volvo experience and was very accommodating. He del Paul was accommodating--knowledgeable. He didn't flaunt his knowledge, just simply exhibited his Volvo experience and was very accommodating. He delivered on all things discussed, incredible attention. I dreaded going into the finance department--then I met Pat. Great guy--straight shooter--I never buy warranties and generally I am not nice when they are brought up. We had a discussion--Pat was honest and effective--I bought the warranty as well. I will buy from these guys again--they take the pain out of used cars. Pay them a visit, you won't regret it. First time walking out of a car dealer without the feeling I have been robbed (my 12th car purchase) More

Report | Print

What a great experience I leased a 2015 Volvo S60, Tina Bilokin was my sales rep, she was great!! friendly, enthusiast, helpful and honest. Pat was patient and went over all I leased a 2015 Volvo S60, Tina Bilokin was my sales rep, she was great!! friendly, enthusiast, helpful and honest. Pat was patient and went over all the fine print details with me. This quality of service is seldom found nowadays. I highly recommend this place, I know I will be coming back here for my future purchases. More

Report | Print