521 Reviews
Write a Review521 Reviews of Pat Masone
October 31, 2009
We went in for a used Volvo we saw online. Car is great. But what really impressed me is the following. Professionalism: everybody treated us with respect, they were professional, friendly, courtious, and h But what really impressed me is the following. Professionalism: everybody treated us with respect, they were professional, friendly, courtious, and helpful. The atmosphere and tone: It was calm with no craziness. Everyone we dealt with was a seasoned pro. No wet behind the ears, over aggressive young sales reps. What makes it even more impressive is that this was a used car for just a few thousand dollars, and we were treated as if we were buying a brand new car for tens of thousands. I haven't had the car serviced yet so I can't comment on the "automotive service". But "customer service" was great. Imagine how you will be treated when you buy a new car. We dealt with the receptionist, 3 sales reps, one mechanic who moved the plates from the trade in car to the one we bought. The names I remember are Rich Curto, Mark, Joel, and Pat. I thought this type of service and professionalism had disapeared decades ago. Glad to see they are keeping the art of professional, courtious salesmanship and service alive at Prestige Volvo. More
Other Employees Tagged: Rich Curto , Rich Curto, Mark, Joel, Pat

