Pat Masone | Page 30

Top-notch customer service- Amazing Staff This dealership is by far the most outstanding when it comes to customer service, friendliness and professionalism. I have been a loyal customer going This dealership is by far the most outstanding when it comes to customer service, friendliness and professionalism. I have been a loyal customer going on my second Volvo from this dealership and I must say that Tina Bilokin and company make it as smooth as a process as it could be. With top quality people overseeing a quality brand like Volvo I am sure to return in the future. Thanks again for your help and for working closely with me, you guys certainly put the "prestige" in Prestige Volvo! Best regards, Louis More

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Excellent Customer Service I have been going to this dealer for over 6 years and the staff never ceases to amaze me with their attentiveness, kindness, intelligence, and patienc I have been going to this dealer for over 6 years and the staff never ceases to amaze me with their attentiveness, kindness, intelligence, and patience! Tonight I worked with Rich Curto and and Pat Masone and both helped me turn in a lease and start a new one so quickly and also took the time to explain what I was signing and what Prestige would do to help me throughout the term of my lease. Exemplary, feel comfortable visiting this dealer, you are in great hands. Must mention, although I didn't get to see Jay Rosen tonight - wish I had, what a gentleman and genuinely cares about the people that walk through his door. And Matthew Haiken - he walked me through the entire lease deal and was available via text, phone, and email - he was wonderful and so pleasant. Thanks all! More

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Excellent buying experience If you want a Volvo this is the deanship to go to. Premier Volvo sold my mother a XC60 last year and the experience was very professional, friendly, If you want a Volvo this is the deanship to go to. Premier Volvo sold my mother a XC60 last year and the experience was very professional, friendly, and hassle free. Needless to say Premier Volvo was the first choice for me to buy my XC90. My experience was exceptional as well. Rich Curto and Pat Masone were excellent to deal with. I highly recommend both of them. More

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As always, my experience was excellent! I just picked up my new Volvo XC60. This is my 6th Volvo and my 5th one from Prestige Volvo. One of the reasons I continue to lease this car is beca I just picked up my new Volvo XC60. This is my 6th Volvo and my 5th one from Prestige Volvo. One of the reasons I continue to lease this car is because of the overall treatment and care I receive from everyone at Prestige, whether I am working with Rich Curto in sales or anyone in the service department. As always, Rich spent time with me today making sure everything was ready when I arrived to pick up my car. Pat Masone took time to explain all of the necessary documents and as always everything went smoothly. I love the car and the people are truly the icing on the cake. Many thanks once again to Rich Curto. You keep coming back!! More

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Another great purchase This is our 4th purchase from Prestige Volvo (6th Volvo purchase) and we were once again happy with our decision. As a returning customer, we were gi This is our 4th purchase from Prestige Volvo (6th Volvo purchase) and we were once again happy with our decision. As a returning customer, we were given outstanding service that made our purchase and trade a pleasant experience! We are in love with our new and UPDATED xc90. We were considering another make and model because I had driven the same model for the past 12 years, but with all the changes and upgrades, we fell in love again. More

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Outstanding Volvo XC60 Purchase My shopping and purchase experience for the 2013 XC60 was outstanding with Tina Bilokin , Lindsey and Pat Masone as the Finance Manager. Tina was very My shopping and purchase experience for the 2013 XC60 was outstanding with Tina Bilokin , Lindsey and Pat Masone as the Finance Manager. Tina was very accommodating with my multiple questions about the SUV prior to my coming to the dealership for a test drive. Being that I work in NYC, Tina arranged for a ride for me from the rail station to the dealership compliments of Lindsey. Tina was there at my scheduled test drive appointment time and fully explained the options of the SUV to me during our test drive and listened to my request to accommodate a test drive on a road that was winding so I could see how the suv handles. Tina even explained that there were a few 2016 demos that were available since I was not in the market for a new XC60. Pat Masone was very thorough in explaining to me my options for the Zurich extended protection program and exhibited a friendly , no pressure attitude throughout the warranty explanation. Pat fully explained to me the pros of each of the different warranty coverages as well as the option to purchase them a la carte. Pat was able to obtain an outstanding financing rate for my loan on the xc60. Thanks Pat ! I could not have had a more pleasant buying experience as this is my 5th Volvo I have owned. I highly recommend Tina as being the most helpful, accommodating and cheerful salesperson I have dealt with of the other Volvos I have purchased. More

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By far the best NJ Volvo dealership Rebecca was outstanding during the entire process. I saved so much time by discussing the model/price over email rather than having to go to the deale Rebecca was outstanding during the entire process. I saved so much time by discussing the model/price over email rather than having to go to the dealership. When my car was ready I arrived at the dealership at 2pm and was driving off the lot by 3:15pm. It would have been even less time except for the very helpful tutorial of the car's features before leaving took about 20 minutes. I live in Monmouth County but made the hour trip up to Prestige because they offered the model and features I wanted for a price that was superior than lower models from Bridgewater and Red Bank Volvo. Anyone interested in a Volvo in NJ should absolutely email Rebecca and the team at Prestige because they will go out of their way to find the car you are looking for even if it means trading with another dealership. I look forward to dealing with Prestige for many years to come. More

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Fast and easy I fell in love with the Volvo XC90 T8. I did not expect to walk out with the car under 3 hours. Has to be one of the best car purchasing experiences I I fell in love with the Volvo XC90 T8. I did not expect to walk out with the car under 3 hours. Has to be one of the best car purchasing experiences I had ever had. I can't wait for my family road trips this summer thanks Rich and Pat More

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Ron Landstrom and Prestige Volvo I drove a Volvo for the past fifteen years and just finalized my fifth Volvo lease. Throughout these years I investigated numerous Volvo dealerships I drove a Volvo for the past fifteen years and just finalized my fifth Volvo lease. Throughout these years I investigated numerous Volvo dealerships in NJ and was exposed to various salesmen - the last two being with Prestige Volvo and with two different salesmen. I was never as impressed with the salesmen I dealt with as I was with my last sales person - Ron Landstrom. He was not only instrumental in finding and allocating a very suitable Volvo for my needs, but he succeeded in making arrangements to offer me a most attractive deal - thus convincing me that the 2017 vehicle he had selected for me was a far better deal than my original intention of purchasing the three year old leased Volvo that I was returning. His honesty and sincere wish to serve went a long way to convince me to close the deal that he was proposing. Ron is a gentleman and the perfect natural salesman! My compliments to Ron and to Prestige Volvo. A.P. More

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Great experience friendly All the people I interacted with were very friendly; everyone patiently answered questions. The receptionist, internet sales person, and the sales per All the people I interacted with were very friendly; everyone patiently answered questions. The receptionist, internet sales person, and the sales person who accompanied me for the test drive all were very impressive More

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