Pat Masone | Page 14

Have purchased and owned various brands and cars over many years - but the process with Prestige Volvo has to be the worst experience I have ever dealt with at any dealership, starting with: 1. Getti many years - but the process with Prestige Volvo has to be the worst experience I have ever dealt with at any dealership, starting with: 1. Getting our last name completely incorrect on the all the paperwork despite providing accurate driver license and insurance information to Prestige at least 3 days prior to the pick up date. 2. After agreeing to the purchase 4 days prior to the agreed pick up date, the car was still as dirty as the day I'd looked at it - had not been cleaned or detailed as agreed. 3. After spending an additional 2 hours on a Saturday waiting for the car to be cleaned & the interior disinfected given the COVID pandemic - it STILL wasn't done. Left the dealership with the car to avoid continuing this utterly frustrating experience. 4. Despite the car being a CPO certified model, cannot understand why multiple condition issues were missed - either the dealership is incompetent or Volvo's CPO program quality control process isn't worth the paper it's printed on. Will be following up with Volvo corporate and the dealership General Manager asap. in the meantime, would strongly recommended other consumers avoid Prestige Volvo until the dealership and Volvo can figure out how to do the basic job of selling and delivering cars without utterly frustrating consumers. Najur Runganadhan More

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This dealership is amazing the environment was very calm. Everyone was super friendly and they work around your budget and give you the best deals possible!! Everyone was super friendly and they work around your budget and give you the best deals possible!! More

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This dealership is amazing very easy to work with works around your budget and gives you great deals. This was amazing I will definitely buy another car here!! around your budget and gives you great deals. This was amazing I will definitely buy another car here!! More

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Bought the 2021 xc90 from Prestige Volvo in April 2021. Patrick is down-to-earth and easy to work with. I would recommend my friends and family here! Patrick is down-to-earth and easy to work with. I would recommend my friends and family here! More

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We bought a volvo Xc60 from Prestige. It was the best experience we ever had at a car dealership. Very friendly and no pressure at all. I want to shout out to Ron, Pat and Armand. Thanks guys, great jo experience we ever had at a car dealership. Very friendly and no pressure at all. I want to shout out to Ron, Pat and Armand. Thanks guys, great job. More

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Excellent, professional, and well run dealership. Great experience buying a CPO Volvo - Ryan was our salesperson and he was fantastic. Very knowledgeable about the cars and extremely patient. Would recomme experience buying a CPO Volvo - Ryan was our salesperson and he was fantastic. Very knowledgeable about the cars and extremely patient. Would recommend this dealership (and Ryan) without reservation. More

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What a great experience I had once again at Prestige Volvo! Ronald and PJ sold me my first volvo 6 years ago and now my second volvo. They are fantastic! Pat was fast and efficient when came to signing Volvo! Ronald and PJ sold me my first volvo 6 years ago and now my second volvo. They are fantastic! Pat was fast and efficient when came to signing all the paper work. Armand was very knowledgeable with the car’s system and gave me a thorough rundown of the XC60. Overall, I had the BEST experience buying a car, especially because of the staff at Prestige! More

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Great service and a pleasure to deal with. This is now my 6th Volvo at prestige and it gets easier and better each time. Wouldn’t shop anywhere else. Patrick did a great job with the latest sale. Highly reco 6th Volvo at prestige and it gets easier and better each time. Wouldn’t shop anywhere else. Patrick did a great job with the latest sale. Highly recommend More

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Very attentive and great staff . This is our third vehicle with prestige Volvo . We only service our vehicles with their amazing service department . Best Volvo dealer in the state vehicle with prestige Volvo . We only service our vehicles with their amazing service department . Best Volvo dealer in the state More

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Ronnie was excellent in his presentation and ability to find us our fifth XC90 with Prestige. Only place I will ever purchase a Volvo with the employee continuity in both sales and service. find us our fifth XC90 with Prestige. Only place I will ever purchase a Volvo with the employee continuity in both sales and service. More

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