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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
218 Reviews

Dealership Experience

1 yr, 8 mos

4.9

218 Reviews

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218 Reviews of Pamela Bussiere

October 03, 2025

Dealership Rating
Employee Rating

Professional, courteous, knowledgeable, experts on my vehicle, clean and inviting dealership, everyone is always friendly, Eric Phelps is the best when it comes to parts and accessories. Service departme More

by sanofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta , Eric Phelps Five Stars

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Oct 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, for your wonderful review! I'm thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that Eric Phelps and our service department stood out to you. I appreciate your kind words about our knowledgeable team and inviting dealership. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

Dealership Rating
Employee Rating

Nice to see you have returned to a safety and next attention report. Well done More

by johnr.colton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback, John! I appreciate your recognition of our safety and attention to detail at Colonial West Chevrolet of Fitchburg. If you have any further thoughts or questions, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 12, 2025

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Employee Rating

1st time having a vehicle serviced there. Awesome service great people! I would definitely recommend this place! More

by seanoloughlin420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Sep 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Sean! We appreciate your kind words about the awesome service and great team at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that you had a positive experience during your first visit. We look forward to serving you again and thank you for recommending us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 12, 2025

Dealership Rating
Employee Rating

Got me in early which was greatly appreciated as I travel a lot. Thank you SH More

by shawnherman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

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Sep 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Shawn! We're thrilled to hear that we could accommodate your schedule and get you in early. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 10, 2025

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Employee Rating

Dealership people are great. I have purchased from and used you guys for my corvetts, trax, Silverado, ect More

by petemitchell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan

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Sep 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Pete! We truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you've had great experiences with our team while purchasing and servicing your Corvette, Trax, and Silverado. We look forward to continuing to serve you in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 03, 2025

Dealership Rating
Employee Rating

The entire staff was very helpful, from start to finish, and was very kind and courteous, a group great to deal with! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Sep 04, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Joe! I truly appreciate your positive feedback about the entire staff at Colonial West Chevrolet of Fitchburg. It's our goal to provide excellent service from start to finish, and we're glad to hear you had a great experience. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

Dealership Rating
Employee Rating

Everyone is genuine friendly and helpful, from being greeted at my arrival to paying my bill and departure. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, David! I'm pleased to hear that you had a friendly and helpful experience at Colonial West Chevrolet of Fitchburg. Our team is committed to providing excellent service from start to finish. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

Dealership Rating
Employee Rating

Professional, courteous, caring , exceptionally well qualified. I have purchased my last three trucks here. It was great when I bought my first one and they keep getting better. Parts and service are th More

by sanofam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Carlos Silvera, Jeff Chandler, Maynor Aguilar , Evan Zukowsk, Eric Phelps Five Stars

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Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you've chosen Colonial West Chevrolet of Fitchburg for your last three truck purchases and that your experience continues to improve with each visit. We take pride in our parts and service teams, and we appreciate your recognition of our facility. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

Dealership Rating
Employee Rating

I had a great experience from start to finish. Thank you Shelley for all your help. It was a pleasure dealing with Angie and Jackie as well as the staff. Great customer service. I will defin More

by kimberlylandine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

Report | Print
Aug 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Kimberly! We're thrilled to hear that you had a great experience with Shelley, Angie, Jackie, and our team at Colonial West Chevrolet of Fitchburg. We appreciate your kind words about our customer service. We look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 24, 2025

Dealership Rating
Employee Rating

My Car was serviced very quick, every person that i had contact with was nice and considerate. Also explained everything in detail. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Shepherd

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Aug 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Dale! I am thrilled to hear that your car service experience at Colonial West Chevrolet of Fitchburg was quick and that our team provided you with the detailed information you needed. Your kind words about our staff's professionalism mean a lot to us. We look forward to welcoming you back for any future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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