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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
194 Reviews

Dealership Experience

1 yr, 5 mos

4.9

194 Reviews

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194 Reviews of Pamela Bussiere

July 29, 2025

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Employee Rating

Everyone there was so nice and so helpful. Will be going back again in the future! More

by Theresafalco88
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Recommend Dealer
Yes
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July 29, 2025

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They are Exceptional. Would definitely recommend to friends and family members...even my boss. hahaha More

by gmaria74
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Yes
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July 29, 2025

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The work done at this dealer was great! They communicated the whole time I was in the waiting room. Pricing is good when compared to other places. I felt safe and satisfied with the service More

by merissadoubleday
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan

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July 29, 2025

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Quick appts. Great help for products. Excellent quick service. Relaxing waiting room when have to wait for vehicle service. More

by Sandirmh
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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July 26, 2025

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I have every confidence in the team at Colonial West. The smiling face of service is always Pamela, with a special shout out for exceptional service from Jackie who managed the intake and execution of ma More

by MFSHEILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan , The shop mechanics

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Jul 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear about your confidence in our team at Colonial West Chevrolet of Fitchburg. It’s great to know that Pamela and Jackie provided you with exceptional service during your visits. We appreciate your loyalty, and we look forward to continuing to support you with your Chevy Silverado, no matter the mileage. Don't hesitate to visit us again—we're here to help! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 23, 2025

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Employee Rating

Great experience with service in and out no time no problems people were friendly will be back More

by john.szocik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Misner

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Jul 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your feedback! I'm happy to hear you had a great experience with our service team and found them friendly and efficient. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 18, 2025

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Everyone is always so friendly! The waiting area is great and they dud the service in the amount of time promised! More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner, Jacqueline Quinlan , Rob my salesman was awesome, he came and said hello and asked me how I’d like the car!

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Donna! I'm thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and that you enjoyed our waiting area. We pride ourselves on delivering timely service, and we're glad we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 18, 2025

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I would like to thank Jeff Chandler and the Colonial West team for their excellent service and professionalism in their service….. More

by Vinny
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Vinny! I appreciate your kind words about Jeff and the Colonial West Chevrolet of Fitchburg team. It’s wonderful to hear that you experienced excellent service and professionalism. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 17, 2025

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Employee Rating

Brought my Chevy in for an oil change-- Pamela was very polite always with a smile. The service was done in a timely manner and Edison kept me informed. More

by shelly225us
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Jul 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Shelly! I am happy to hear you had a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that Pamela's friendly demeanor and Edison's communication made your visit enjoyable. We appreciate your feedback and look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 17, 2025

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Employee Rating

Service was great as usual. Scheduling was easy, work was performed on time and price was reasonable. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Edison DaCosta

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your impressive review! We're overjoyed to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. It's fantastic that you found scheduling easy and appreciated our reasonable pricing. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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