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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg
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Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
148 Reviews

Dealership Experience

1 yr, 2 mos

5.0

148 Reviews

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148 Reviews of Pamela Bussiere

April 10, 2025

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Employee Rating

Had my gmc Serra in for oil change tired rotation and inspection thanks Edison and Pamela for getting me in quick More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Apr 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Carl! We appreciate your positive review and are glad to hear that Edison and Pamela provided you with quick and efficient service for your GMC Sierra. Your satisfaction is our priority at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again for your next maintenance needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 10, 2025

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After 20 years away, I went to local garage to get truck fixed for inspection. After more than 6 visits and $'s to keep engine check light off, they referred me to local mechanic. I should have gone to Col More

by nadinenichols1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner , Hard to see pictures ...

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Apr 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're so glad to hear that you chose Colonial West Chevrolet of Fitchburg for your truck's needs. It’s great to know that your experience was smooth and frustration-free. We appreciate your trust in us and look forward to helping you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 08, 2025

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Employee Rating

Pam is the best she took my money And made me laugh great service at colonial west More

by swlynde66
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you! We truly appreciate your kind words about your experience with Pam at Colonial West Chevrolet of Fitchburg. It's great to hear that you had a positive interaction and enjoyed our service. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 08, 2025

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Employee Rating

great service i receive today Jacky was great Pamela was nice and my car is fixed thanks colonial west More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Apr 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Pamela, for your wonderful review! We're thrilled to hear you received great service from Jacky and that your car is fixed. At Colonial West Chevrolet of Fitchburg, we always strive to provide excellent care for our customers. We appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 05, 2025

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Employee Rating

It has always been a great experience. They are the ONLY dealer that has serviced my Corvette since new 2015. I would highly recommend them. They are a great team. Dan is the Corvette Gur More

by beast91vette
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Shelley Dupre

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Apr 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with us at Colonial West Chevrolet of Fitchburg. It's wonderful to know that you trust us with your Corvette since 2015, and we appreciate your high recommendation. We'll be sure to pass along your kind words to Dan and the team. We look forward to serving you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 05, 2025

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Easy pleasant experience, I was in and out in less then three hours after scheduling the day before. Pam was delightful! More

by johndupont71
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Apr 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you had an easy and pleasant experience at Colonial West Chevrolet of Fitchburg. It’s great to know that Pam was able to assist you so well. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 04, 2025

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Employee Rating

Jackie and Pamela are both really sweet and made my visit go smoothly thank you colonial west for having great customer service More

by Ari25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Apr 04, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Ari, for your kind words! We're thrilled to hear that Pamela and the team provided you with a smooth and enjoyable experience. At Colonial West Chevrolet of Fitchburg, we pride ourselves on great customer service, and we appreciate your recognition. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 04, 2025

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Employee Rating

thanks for fitting me in today great service price was reasonable they even gave me a good wrench special saved me 30 dollars More

by van47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Apr 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We appreciate you choosing Colonial West Chevrolet of Fitchburg and are thrilled to hear that you were satisfied with our service and pricing, especially with the wrench special saving you $30. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 04, 2025

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Employee Rating

Great ppl Pam was awesome Edison is funny Chris is knowledgeable princess Jackie I miss was t here great princess More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor

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Apr 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Phil! We appreciate you taking the time to share your experience at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that Pam, Edison, Chris, and Jackie left such a positive impression on you. We hope to see you again soon for another great visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 02, 2025

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Employee Rating

I absolutely love Colonial's service department. They are all welcoming, friendly, cheerful, and my dog loves them, so you know they're good people lol. I only trust Colonial West with my truck (and More

by Amanda R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Shelley Dupre

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Apr 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Amanda! We truly appreciate your kind words about Colonial West Chevrolet of Fitchburg's service department. It's fantastic to hear that you and your dog have such a positive experience with our team. We're glad you find our waiting room comfortable and enjoy the little extras we provide. Thank you for trusting us with your truck, and we look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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