PJ Caffrey
PJ Caffrey at Toyota of Des Moines
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PJ Caffrey

Internet Sales Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
100 Reviews

Customer satisfaction is my #1 priority and my goal is to make every customer a repeat customer! Voted 2024 CityView's Top Automotive Salesperson #ToyotaOfDesMoines #Let'sGoPlaces

Industry Experience

7 yrs

Specialties & Trainings

Certified Sales + Leasing Consultant

4.7

100 Reviews

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100 Reviews of PJ Caffrey

June 22, 2024

Dealership Rating
Employee Rating

This is my 4th car purchase from Toyota of Des Moines and I will continue coming back! Always friendly, always great service, and have always had great interactions with everyone I’ve worked with. Thanks to More

by MMHill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2024

Toyota of Des Moines responded

Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

June 15, 2024

Dealership Rating
Employee Rating

Took time to respond to my emails and help me find the car I wanted. More

by DEBORAHK0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Whiting, Eric Cornelison

Jun 17, 2024

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

June 12, 2024

Dealership Rating
Employee Rating

Walking into the Dealership I didn’t know what to expect, but PJ turns it into a fun time. I definitely gave it a 5👍🏽 More

by ZARWAYRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Toyota of Des Moines responded

That's fantastic to hear! PJ is a star – we love creating a fun and positive experience for our customers. Thanks for the 5 stars - happy driving!

June 11, 2024

Dealership Rating
Employee Rating

There is a current recall on the airbag, surprisingly they sold the car without fixing or addressing the problem. And it was used as a reason why they can’t provide a certified sale. When I was picking More

by ARCOFGRACE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 13, 2024

Toyota of Des Moines responded

Thanks for the feedback. We take safety seriously & want to follow up about the airbag recall. Reach out to our service department to answer your questions. Have a great day!

June 09, 2024

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Employee Rating

Honest, respectful and very helpful. I will recommend Toyota of Des Moines to friends and family. More

by JANEKENNEY57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Rojas

Jun 10, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 02, 2024

Dealership Rating
Employee Rating

PJ was responsive and efficient in helping us quickly identify and purchase a car. He was candid and direct, which we appreciated. More

by CARLSON220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Murray

June 02, 2024

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Employee Rating

Quick and fast, great inventory, great customer service and atmosphere. Highly recommend to everyone looking More

by MSECKLOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan, Justin Vos

Jun 03, 2024

Toyota of Des Moines responded

Thanks for highlighting our attention to detail and helpfulness! We love exceeding expectations. Come back and see us anytime!

June 01, 2024

Dealership Rating
Employee Rating

PJ was very easy to work with! The lease process from beginning to end was very easy! More

by KSRUGGIERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 31, 2024

Dealership Rating
Employee Rating

PJ was unprepared and short the two times we talked by phone. We fell in love with the Venza (on line), not the dealership. More

by DPCLITES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 03, 2024

Toyota of Des Moines responded

We are disappointed that you feel we were unprepared with you met with us over the phone but are glad that you love the Venza! If you would like to discuss anything further, please do not hesitate to reach out.

May 30, 2024

Dealership Rating
Employee Rating

This is the 3rd Toyota Camry I’ve purchased from Toyota of Des Moines. They have always worked with me to get the car and features I want. More

by susan.ging
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt

May 31, 2024

Toyota of Des Moines responded

Wow, 3rd Toyota Camry with us? That's fantastic! We love working with loyal customers to find the perfect fit. Happy driving!

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