Ozzy Ortiz
Ozzy Ortiz at Town East Ford

Ozzy Ortiz | Page 2

Used Car Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

Contact Me
4.8
88 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

9 yrs, 5 mos

Specialties & Trainings

Ford Sales Certified

Ford CPO Sales Certified

4.8

88 Reviews

Write a Review

88 Reviews of Ozzy Ortiz

November 17, 2024

Dealership Rating
Employee Rating

This dealership is willing to working with their clients to try and find a good arrangement for the vehicles they are selling. More

by Oscar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Nov 20, 2024

Town East Ford responded

Thanks for the awesome feedback, Oscar! We're thrilled to hear you had a positive experience with our team. We strive to create great arrangements for our clients and appreciate your support. Looking forward to helping you again in the future!

Nov 20, 2024

Town East Ford responded

Thank you for your feedback! We're happy to hear that you had a positive experience and that the dealership worked with you to find a good arrangement. We strive to provide the best service and are always here to assist you with any future needs!

November 12, 2024

Dealership Rating
Employee Rating

Jon was a pleasure to work with! My wife and I never felt pressured during our buying process. Would recommend Jon to anyone needing to buy a car. More

by ALovett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Durm

Nov 13, 2024

Town East Ford responded

Thank you for the great feedback! We're so glad to hear that Jon made your car-buying experience enjoyable and pressure-free. We truly appreciate your recommendation and look forward to helping you and others in the future!

November 07, 2024

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Employee Rating

Had a great experience with Blake in Sales! But Ozzie in finance slipped in a MPP that I told him I did not want and the way I found out was when he emailed me the Motor Vehicle Retail Installm More

by G. Reznicek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

October 31, 2024

Dealership Rating
Employee Rating

Blake was outstanding. I’ll be using him in the future for sure. His knowledge is top notch. If I could give Blake 6 stars, I definitely would. More

by garyreznicek2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Nov 01, 2024

Town East Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that Blake provided you with outstanding service and impressed you with his knowledge. We’ll make sure to pass along your compliments to him. We look forward to seeing you again in the future!

October 02, 2024

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Employee Rating

i love this dealership they will take care of you forsure and also very careful with everything and kind More

by Tyler K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian

Oct 03, 2024

Town East Ford responded

Thank you for your kind words! We’re delighted to hear that you love our dealership and appreciate the care and kindness our team provides. Taking great care of our customers is our top priority, and it’s wonderful to know we’ve met your expectations. We look forward to serving you again!

September 07, 2024

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Employee Rating

Blake and his whole team really went above and beyond to help us through the process after my car had been totalled out! Couldn't be happier with the service! More

by Howard_s_n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Sep 10, 2024

Town East Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Blake and his team were able to support you through such a challenging time. It's wonderful to know that you’re pleased with the service and the way they went above and beyond. If there’s anything more we can do for you, please don’t hesitate to reach out. Wishing you all the best with your new vehicle!

August 31, 2024

Dealership Rating
Employee Rating

We have now purchased 3 vehicles from Farle and Town East Ford. Every transaction we’ve had at this dealership with Farle has been exceedingly amazing. Farle always makes every vehicle purchase as smooth as More

by kschrep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian , Matt DeAnda

Sep 03, 2024

Town East Ford responded

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that Farle has consistently provided you with smooth and amazing experiences for all your vehicle purchases. It’s great customers like you that make what we do so rewarding. We truly appreciate your kind words and look forward to serving you again in the future! Enjoy your new vehicle!

August 31, 2024

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Employee Rating

This is our third purchase from Town East Ford. We’ve worked with Farle all three times. He makes it such an easy process, along with the rest of the team. We worked with Ozzy on finance, and he al More

by Anschrepel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian

Sep 03, 2024

Town East Ford responded

Thank you for your continued trust in us! We're thrilled to hear that Farle and Ozzy made your purchasing experience smooth and easy. It's always our goal to provide top-notch service, and we look forward to assisting you with any future needs. If there's anything else we can do for you, just let us know!

August 30, 2024

Dealership Rating
Employee Rating

Fantastic service. Edgar is the best. He really took care of my needs and did a super great job. I will recommend him any day. I will always use Town East Ford’s S More

by Nickandjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Town East Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Edgar provided you with fantastic service and took great care of your needs. Your recommendation means a lot to us, and we’re glad to know that you’ll continue to trust our Service Department. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!

August 22, 2024

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Employee Rating

Worse customer service experience ever! !! Took 8 days to get truck after waiting for tunnel cover, 8 weeks for all terrain mats, and so far still waiting on license plate that came in last More

by Helpmehall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Melissa Green , Drew Vespia

Aug 26, 2024

Town East Ford responded

Thank you for sharing your feedback with us. We are truly sorry to hear about the delays and frustrations you experienced with your recent purchase. Waiting for your truck, all-terrain mats, and license plates longer than expected is incredibly disappointing, and we understand how this could affect your trust in our service. Our team aims to provide a seamless experience for all customers, and we apologize for not meeting that standard in your case. Your feedback is crucial for us to improve, and we want to make sure we address these issues promptly. Please reach out to Lance Smith at jsmith02@vtaig.com so we can discuss your situation further and work to resolve any remaining concerns. We appreciate your patience and the opportunity to make things right. Thank you again for bringing this to our attention.

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