Otto Zimmerman

My disabled wife had to sit there for 4 1/2 hours I will never use this dealership again never use this dealership again More

by charles.bogert63 Verified Customer Verified Customer

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My car was cleaned and oil changed in a reasonable amount of time and Otto was professional and courteous. I would definitely go back. of time and Otto was professional and courteous. I would definitely go back. More

by dearle Verified Customer Verified Customer

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They did not put the cap on my water jug for the radiator and something that was plugged into. It was not plugged in. I had to plug it in and go buy a new water jug cap. and something that was plugged into. It was not plugged in. I had to plug it in and go buy a new water jug cap. More

by ANNEMILLER40 Verified Customer Verified Customer

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Best xxxx dealership in the world. Jose , Ron, Katie , Tiffany , Ryan, ,Tim, Otto, Ashley, Jammie are the best in the business! Jose , Ron, Katie , Tiffany , Ryan, ,Tim, Otto, Ashley, Jammie are the best in the business! More

by Weeckonize Verified Customer Verified Customer

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Easy to schedule appointments. Was greeted and checked in quickly. Service was completed on time for a fair price. Was greeted and checked in quickly. Service was completed on time for a fair price. More

by ricklbrand Verified Customer Verified Customer

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Otto kept me informed regularly and the video display of what was being seen helped me decide to get all needed work done what was being seen helped me decide to get all needed work done More

by rrrberts Verified Customer Verified Customer

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I have purchased two cars from the dealership. Under the previous owner. Service is usually fantastic. However, this visit was less than stellar. When Auto checked me in, it was made clear they we Under the previous owner. Service is usually fantastic. However, this visit was less than stellar. When Auto checked me in, it was made clear they were too busy to do anything other than an oil change, and I would need to make an appointment for the following week to have any other concerns addressed. Normally an iPad is used when connected to my car to let me know what service schedule might be due or upcoming. This was not the case on this visit. I did appreciate the video which showed the tech reviewing my car. He addressed a few items in the video I might want to consider having done such as replacing a filter or changing some of the fluids. It was not offered to me to have this done on this visit. When I checked out, I received multiple pages listing what was recommended and it was noted I had declined all of the services. I did not decline them. I was not offered to have them done. This visit has me for the first time questioning if I should continue the service on my vehicle at a local mechanic instead of coming back to the dealer, which I have in the past been very happy with. With my car at 80,000 miles, and knowing I will most likely be looking to buy a new vehicle this is also disheartening. More

by Lorimatsu Verified Customer Verified Customer

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They are under new ownership so we were hesitant, but we were ablennto book an appointment online for the next day. Again, we were hesitant because that never happens. Well, we were in and out and on our wa were ablennto book an appointment online for the next day. Again, we were hesitant because that never happens. Well, we were in and out and on our way very quickly. It was a great experience. The only thing I would say is that when I take my Mother's car to Honda for any kind of maintenance (even if I just need them to put air in the tires) they wash and vaccuum the car. This is one of those little things that I know people really appreciate. I LOVED the video they sent me! More

by rbroughton7772 Verified Customer Verified Customer

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Otto was on top of things and communicated clearly. No smoke and mirrors stuff. He needs to practice his German. However No smoke and mirrors stuff. He needs to practice his German. However More

by RLENGEMANN Verified Customer Verified Customer

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always a pleasure going in for service on fleet. ..Otto knows our company parameters and gets us in and out quickly. ..Otto knows our company parameters and gets us in and out quickly. More

by jordanjudith Verified Customer Verified Customer

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