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Jose Valdes
866 Reviews
866 Reviews
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866 Reviews of Jose Valdes
October 29, 2026
All done in a timely manner Went through all the work that was done Nice video by the mechanic that was done Nice video by the mechanic More
by blderone
Verified CustomerOther Employees Tagged: Michael McArthur, Tiffany Stouder, Carlos Mendoza, Mike Liss, Katie March, Kimberly Lewis, Kirk Killedrew, Mike Little, Roger Harris
October 24, 2026
Disappointed in the time it took to service my vehicle. 4.5 hours is ridiculous. No one kept me informed on the progress. I had to go find Jose to get info. If I ever come back for service I do not want Jo 4.5 hours is ridiculous. No one kept me informed on the progress. I had to go find Jose to get info. If I ever come back for service I do not want Jose as my service advisor. I also noticed a puddle of transmission fluid on my garage floor so I'm not sure if it was fixed. Craig Barnhart More
by CCBARNHART1
October 05, 2026
Service was completely unnaceptable and took more than four hours longer than what the manager told me four hours longer than what the manager told me More
by phugel1
Other Employees Tagged: Michael McArthur, Tiffany Stouder, Carlos Mendoza, Mike Liss, Kimberly Lewis, Kirk Killedrew, Mike Little, Roger Harris
September 04, 2026
José Valdez is the person I deal with at CDJR Leesburg and he is very knowledgeable. Understands my vehicle and takes steps to service it properly and make sure it is in great working order so when I am o and he is very knowledgeable. Understands my vehicle and takes steps to service it properly and make sure it is in great working order so when I am on the road, pulling my RV, I will not have trouble. More
by TSCOTT1324
August 31, 2026
Great when I dealt with Jose. Sometimes he is tough to get a hold of since he's busy and there's no one to help answer phones or answer general questions. Sometimes he is tough to get a hold of since he's busy and there's no one to help answer phones or answer general questions. More
by inglesm62
Other Employees Tagged: Vinny Buonincontri, Medi Jabin, Justin Prather, Danny Amalbert , r. He did ars, but he's the only one that was helpful. Everyone else was very unhelpful.
August 13, 2026
Only did a Diagnostics and charged me 400 plus dollars. The problem was they didn't fix the car. It needed a relay switch they wanted me to leave it for 3 days and rent a car. I'm a senior citizen on SSI I The problem was they didn't fix the car. It needed a relay switch they wanted me to leave it for 3 days and rent a car. I'm a senior citizen on SSI I can't afford that. I really feel like I was ripped off. I saw the Diagnostics video it didn't even last 10 minutes. Granted they had other things to do but $400 and not even fixing the car. Sorry I cannot recommend your store to anyone ever. More
by msscarpati
August 04, 2026
Jose Valdes went above and beyond when I brought my truck because it was "whining" - I couldn't believe the part was still under warranty. Jose took care of everything from A to Z and routinely provided upd because it was "whining" - I couldn't believe the part was still under warranty. Jose took care of everything from A to Z and routinely provided updates via text or call. This is my 'forever" dealership because of Jose and the folks that actually serviced the truck. You don't get this kind of customer service ANYWHERE nowadays! Thank you for everything! More
by parkerjohnmary
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