Burnsville Toyota

This is the fourth Toyota Prius I have bought from Burnsville Toyota. The last three I have bought from Joel Terrio. Joel is so wonderful to work with and I purchased my last Prius XLE on December 3 Burnsville Toyota. The last three I have bought from Joel Terrio. Joel is so wonderful to work with and I purchased my last Prius XLE on December 30,2024. Joel is very good at explaining everything clearly. I trust Joel to be upfront and honest with me and he has not disappointed! The financing through Toyota was very easy and I drove my new car home that day! I have always had the best experience with both the sales and service departments. More

Very satisfied with my experience buying a new vehicle. Tyler and Mike are awesome. Very pleased with my purchase. Tyler and Mike are awesome. Very pleased with my purchase. More

Still waiting for an answer for why my dealer installer trailer hitch kick switch does not work as described in the manual. trailer hitch kick switch does not work as described in the manual. More

This service center has always been professional, friendly, and informative over the many years I have been there. I trust them. friendly, and informative over the many years I have been there. I trust them. More

The service and technicans are very good, honest and through. It is also very fast. through. It is also very fast. More

Usually great, friendly service. More spendy than other places, but usually worth it. However, this time, the primary reason for the visit was an overall safety check before going on More spendy than other places, but usually worth it. However, this time, the primary reason for the visit was an overall safety check before going on a long drive/trip. Got the vehicle back with the front drive tire so lose it was shaking and ready to fall off. :O More

You are awesome! Thank you so much for your prompt service! Have a nice day! Thank you so much for your prompt service! Have a nice day! More

Tyler was helpful in putting on my license plate and attempted to resolve my application error. Unfortunately, he was unable to resolve issue. Then sent me to service and 45 min later issue was resolved attempted to resolve my application error. Unfortunately, he was unable to resolve issue. Then sent me to service and 45 min later issue was resolved. Thank you More

A simple tire rotation for 15000 Mike service took 1. 5 hours. My service notes had note that I said I had a tire losing air. I did not say that. I was told I had a nail in tire and I paid for repair. I n 5 hours. My service notes had note that I said I had a tire losing air. I did not say that. I was told I had a nail in tire and I paid for repair. I now wonder whether I had a nail and if repair happened. Again, there was no indication of a problem before I brought car in. So far, every time I’ve had service it has taken way too long. Very unhappy with service dept. More

Although I had an appointment for service, because they were very busy, it took an hour and a half for a tire rotation/check up. Next time I will drop the car off so I don't have to wait there. But happy were very busy, it took an hour and a half for a tire rotation/check up. Next time I will drop the car off so I don't have to wait there. But happy with service. More