Orlando Benavides
Orlando Benavides at New Brighton Ford

Orlando Benavides

Service Advisor

New Brighton Ford

1100 Silver Lake Road NW
New Brighton, MN 55112

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Orlando Benavides

February 11, 2026

Dealership Rating
Employee Rating

Terrible service. Charged $800 to diagnose a problem that was obvious plus $400 to fix More

by stephtom17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Baker, Brett Wahl

February 10, 2026

Dealership Rating
Employee Rating

Kianna was patient, knowledgeable and thorough with our car buying experience. We appreciated her professionalism. More

by cnelson
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jesus Salgado, Kiana Coombs

February 04, 2026

Dealership Rating
Employee Rating

Orlando and his team did a great job fixing the heater on our car. They even washed our car nicely for us as well. More

by cnelson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 20, 2026

Dealership Rating
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I have determined that New Brighton Ford is communicative, professional and easy to work with. More

by dan.johnson
Recommend Dealer
Yes

Other Employees Tagged: James Baker, Brett Wahl

January 20, 2026

Dealership Rating
Employee Rating

Always professional, pleasant to deal with. Up front with service suggestions. Comfortble wait and room. Rapid service. I purchased vehicles from new brighton ford and Walser in Hopkins. I will More

by rontombar7774
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 15, 2026

Dealership Rating
Employee Rating

Friendly, helpful engineers and office staff. Not helpful resolving extended warranty with the third party. More

by dknapp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Bakken

January 14, 2026

Dealership Rating
Employee Rating

Friendly, polite, neat and clean. Helpful, answered my questions, did not take a long time for my service. More

by irisloon99
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 11, 2025

Dealership Rating
Employee Rating

Best in Minnesota. .... Best follow up on cars, in Minnesota best plan best options, servicing also More

by G.WMS1014
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Baker, Brett Wahl, Julie Bakken , Brent Johnson

December 07, 2025

Dealership Rating
Employee Rating

They were cooperertive but a bit slow on final diagnasitcs. Multiple visits were required 4. More

by cprdan56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Johnson

December 05, 2025

Dealership Rating
Employee Rating

The sales was really good. The finance lady was very good but takes too long. More

by PAPAJOE4539
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Julie Bakken

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