Omar Luzardo

Stephen is so knowledgeable of the vehicle offerings across the SUBARU brand and every customer's needs, that working with him is nothing short of amazing. This last visit (October '25) I was toying wit across the SUBARU brand and every customer's needs, that working with him is nothing short of amazing. This last visit (October '25) I was toying with the idea of downsizing from my 2023 Outback (which he facilitated for me in January of 23) to a Crosstrek. Over the phone he listened to me go on and on about what I was thinking now the my lease was coming to an end. When I finally finished, all he said was " take it for a drive, then we'll talk'. No pressure, no sales gimmick, simply .. the liberty of figuring it out myself. To make a long story short, I tested a lovely; sporty; speedy 2025 Crosstrek with all the gadgets I personally enjoy. When I returned, he listened to me go on and on about all the reasons the Crosstrek was not going to work of me. He pointed out that, as I had already determined, the Outback is a smoother ride which provides the comfort and stability I craved in my everyday commute. He ran numbers of what a new Outback would run me, which of course... can't afford. However, buying out my current lease was my best option. He then introduced me to Gary Baumann, another amazing experience for me. He made the transition from lease to ownership so simple. He found me the best possible financial option, walked me through the process, took care of the DMV transaction and new plates, and in a blink... I was done. Stephen and Gary not only are exceptional professionals, but go above and beyond the call of duty to ensure customer needs are met from start to finish. They make the process seamlessly smooth and pleasurable. Truly an amazing team. I super appreciate them. More

Report | Print

Omar in the service department is attentive, unfailingly dependable, knowledgeable, and thorough. He ensures every detail is taken care of to maintain my car's reliability and my safety. He is an excepti dependable, knowledgeable, and thorough. He ensures every detail is taken care of to maintain my car's reliability and my safety. He is an exceptional professional and a true representative of Subaru's commitment to quality and service. Desiree More

Report | Print

This WRX is the third vehicle purchased from Garavel. Dave, Bob, and Tom were terrific throughout the process. Garavel’s Service Department is also top notch! Thanks Garavel Team! Dave, Bob, and Tom were terrific throughout the process. Garavel’s Service Department is also top notch! Thanks Garavel Team! More

Report | Print

My TPMS light was on. Brought it in for Diagnosing. They said there would be no charge for diagnosis. Diagnosis stated need to start by replacing both right side TPMS sen Brought it in for Diagnosing. They said there would be no charge for diagnosis. Diagnosis stated need to start by replacing both right side TPMS sensors. Then they said you owe us $222 for diagnostics. If you have the work done here $585 we will reimburse you the $222. Took the car to Town Fair Tire. No charge for diagnosis and only the front right sensor was bad. Back was fine. Total charge $37 with tax included. No charge for diagnosis and. More

Report | Print

Garavel and particularly Joe at Garavel was great with buying our new car. They give great info and the best deal possible - which was very appreciated! buying our new car. They give great info and the best deal possible - which was very appreciated! More

Report | Print

I had an incredible buying experience at Garavel. Visiting from out of state and my Outback broke needing significant work - older car and pricey repairs, flat bedded to Garavel on a recommendation. Visiting from out of state and my Outback broke needing significant work - older car and pricey repairs, flat bedded to Garavel on a recommendation. Well, I ended up buying a new Crosstrek and it was a very easy and very friendly process. Rudy was accommodating in every way - kind, personable, SO helpful, knew his stuff! Teddy was great too! It was like talking to old friends. Would definitely buy from Rudy again. Great ride back to Vermont, driving my new "Vermont State Car" - the SUBARU!!! PS - also was helped by Omar in Service with my old car, and he was great in getting me set, giving me a loaner, etc...... More

Report | Print

La atención y eficiencia de Joel fue realmente buena, buscó muchas opciones y despejó dudas a la hora de la compra, realmente satisfecho con el trabajo que hizo el! buscó muchas opciones y despejó dudas a la hora de la compra, realmente satisfecho con el trabajo que hizo el! More

Report | Print

I just leased my second vehicle from Garavel Subaru. We purchased a pre-owned vehicle 9 years ago, and upgraded to a 2024 Forester Wilderness. I could not be happier with my vehicle, and the employees We purchased a pre-owned vehicle 9 years ago, and upgraded to a 2024 Forester Wilderness. I could not be happier with my vehicle, and the employees (or should I say Family) at Garavel Subaru. Everyone is so wonderful, and they make purchasing a vehicle so easy. They are friendly, knowledgeable, and honest. I wouldn't go anywhere else to purchase or lease a vehicle. Rudy was very patient with us through this process, and Logan gave us a great trade-in which made this lease a very smart choice. Tom explained all the details on leasing and the process. Everyone was so kind, and the Service Department was very quick to assess our prior vehicle. I really can't say enough about Garavel Subaru....Thank you Jeremy Garavel for providing such an excellent dealership! More

Report | Print

Everything a dealership should be… friendly, efficient, prepared! This is my fifth experience at Garavel, so they are obviously doing something g right!! prepared! This is my fifth experience at Garavel, so they are obviously doing something g right!! More

Report | Print

The whole process from test drive to purchase went smoothly. I never felt any pressure to choose and commit to a purchase. Stephen answered all of my questions and found answers right away to anything smoothly. I never felt any pressure to choose and commit to a purchase. Stephen answered all of my questions and found answers right away to anything that he didn't have an answer for. Fumi was great to work with and put me at ease with the sales end of the experience. I highly recommend Garavel! More

Report | Print