75 Reviews
Write a Review75 Reviews of Obi Ortiz
November 27, 2024
I was told my radio would be replace in 5 hours or less. It took 8+ hours and was not even replaced. The CarPlay still doesn’t work and my advisor was impossible to reach. When finally put in contact with “ It took 8+ hours and was not even replaced. The CarPlay still doesn’t work and my advisor was impossible to reach. When finally put in contact with “Mike” he sent me back to a Voice mail. More
Other Employees Tagged: Mike Castori , Ryan
November 22, 2024
I had to get a rental car two different times while waiting to get an appointment for my vehicle to be fixed. This was over a month and a half of waiting. Once I finally got my vehicle in the dealershi waiting to get an appointment for my vehicle to be fixed. This was over a month and a half of waiting. Once I finally got my vehicle in the dealership, it took them almost 2 weeks. I was quoted less than a week. On the day that I picked my vehicle up I had to call for over five hours to try to get in touch with someone to get an update on my vehicle. I left multiple messages and got no return calls. When I did finally pick up my vehicle, it wasn’t even fixed. Two new warning lights had shown up on my dash, and they didn’t wash the vehicle. My service representative also told me that he would check to see if part of the service was covered on the powertrain warranty, and no one ever did that. So I had to pay out-of-pocket almost $3000 to get my vehicle. I have bought two vehicles from the dealership, but I will never buy another one from them again More
November 21, 2024
The service staff is super efficient, friendly and always gives me good news about our cars. Thank you. gives me good news about our cars. Thank you. More
Other Employees Tagged: Mike Castori , Kriss
November 18, 2024
On time quick clean quality work would highly recommend this dealer to anyone looking to buy or that needs repair this dealer to anyone looking to buy or that needs repair More
Other Employees Tagged: Mike Castori, Thomas Jopke, Rasiel Echeverria, Alex Barroso, Taylor Schwinn, Ron Torres, Lisa Millspaugh, Emily Snow
November 12, 2024
I had a hard to diagnose problem with my van. They checked it twice over 2 days and couldn’t find anything that caused the odor from my air conditioning. Upon driving it home I didn’t notice the They checked it twice over 2 days and couldn’t find anything that caused the odor from my air conditioning. Upon driving it home I didn’t notice the odor either. I’ve been driving it a few days now and it seems fine. Thanks for checking all the systems in my van More
November 12, 2024
Great service I would highly recommend to anybody for service. Very prompt and very clean. service. Very prompt and very clean. More
Other Employees Tagged: Mike Castori, Thomas Jopke, Rasiel Echeverria, Alex Barroso, Taylor Schwinn, Ron Torres, Lisa Millspaugh, Emily Snow
November 10, 2024
Very bad work and they gave me diagnoses that I didn't need. I don't recommend them as such at all. need. I don't recommend them as such at all. More
Other Employees Tagged: Mike Castori, Thomas Jopke, Rasiel Echeverria, Alex Barroso, Taylor Schwinn, Ron Torres, Lisa Millspaugh, Emily Snow