OSCAR PENALVER
OSCAR PENALVER at Elder Ford of Tampa
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OSCAR PENALVER

SALES PROFESSIONAL

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.8
31 Reviews
4.8

31 Reviews

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31 Reviews of OSCAR PENALVER

November 10, 2024

Dealership Rating
Employee Rating

Estoy muy agradecido con la atención del vendedor Oscar muy buena persona y muy educado estoy muy contento con su atencion More

by alejandroledea1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Elder Ford of Tampa responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Por favor, infórmanos si hay algo más que podamos hacer por ti. ¡Estaremos encantados de ayudarte!

November 07, 2024

Dealership Rating
Employee Rating

Dealership is very sketchy. Price was higher than advertised. They said they put a clear coat on the paint and an interior protector. The truck obviously wasn’t even washed so n More

by Jake21045
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Nov 08, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 07, 2024

Dealership Rating
Employee Rating

Not my first new Ford product but my first time shopping with Elder. I went in looking at a CPO F150 and worked with salesman Oscar and Ali. They showed me not only the one I came in for, but numerous oth More

by mdelrosario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali , Slim Bouchoucha

Oct 13, 2024

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2024

Dealership Rating
Employee Rating

Oscar was ver easy to work with and friendly too. We usually don't buy a vehicle in one day but we did here because the price we wanted did not take so long to agree upon. More

by bthacker44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario

Oct 04, 2024

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

September 25, 2024

Dealership Rating
Employee Rating

Oscar was wonderful, he was knowledgeable, great customer service, finance adviser and very friendly at all time. Elder Ford is an awesome dealer and I will recommend it to my friends and family. More

by NOELJHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Elder Ford of Tampa responded

Hello, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 21, 2024

Dealership Rating
Employee Rating

very good dealer ship and very helpful people very useful and understanding people great thank you More

by jordypena44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2024

Dealership Rating
Employee Rating

Excelente servicio solo espero que cuando tenga que ir para solucionar algún problema que se me presente en la troca sea igual More

by silvio.iznaga7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Elder Ford of Tampa responded

Hola, tus maravillosos comentarios y calificaciones significan mucho para nosotros. Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

September 20, 2024

Dealership Rating
Employee Rating

The service department failed to check their work to be sure it’s completed. My last encounter with Elder Fords service department was riddled with mistakes that caused major damage to my vehicle. More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Alicea

Sep 21, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

September 16, 2024

Dealership Rating
Employee Rating

Very personable Got the deal done in a timely manner. I would definitely recommend him More

by press405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Thank you again for choosing Elder Ford of Tampa, and we hope to see you again soon!

September 13, 2024

Dealership Rating
Employee Rating

Good prices, nice purchase experience, good inventory, I had a good experience buying my Ranger in this Ford facility More

by jonaldmtb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 15, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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