Norman Johnston

Norm Johnson has provided me excellent service twice. First, in 2021 when I purchased a new Acura MDX, and now in 2025 when I traded in that vehicle for a new MDX. Also, both Norm and Service Mgr. Larry First, in 2021 when I purchased a new Acura MDX, and now in 2025 when I traded in that vehicle for a new MDX. Also, both Norm and Service Mgr. Larry Surman spent a considerable amount of their time helping me with a SiriusXM download issue on my new MDX. More

Report | Print

Norm was very knowledgeable and extremely helpful when purchasing our new car. Plus I love the customer service dept at Acura purchasing our new car. Plus I love the customer service dept at Acura More

Report | Print

We recently purchased an MDX at Naples Acura. Norm Johnston was instrumental in walking us around, answering all our questions, providing guidance on the differences between the different models Norm Johnston was instrumental in walking us around, answering all our questions, providing guidance on the differences between the different models and taking us on a test drive. We were walk ins and didn’t have an appointment, but Norm took time with us and we walked out with a new MDX. On our return to pick up the vehicle he was not available but made arrangements to be sure we were taken care of and pick up of the vehicle was seamless and easy. Great customer service, no pressure guidance and a pleasure purchase. More

Report | Print

My wife and I just leased a new RDX from Naples Acura. Norm was our salesman and couldn't have been nicerNorm again. throughout the entire process. We love our car and will not hesitate to dela with Norm was our salesman and couldn't have been nicerNorm again. throughout the entire process. We love our car and will not hesitate to dela with More

Report | Print

Norm, Sparky and Omar were easy to deal with. They provided excellent customer service and were able to describe the key improvements to the MDX since I bought my last one in 2019. They handled They provided excellent customer service and were able to describe the key improvements to the MDX since I bought my last one in 2019. They handled the paper work so well and talked with my insurance agent to make sure the whole lease process was really seamless. More

Report | Print

Norm and Omar were great to us. They provided excellent customer service and they were knowledgeable about the vehicle we purchased and the sales process. They provided excellent customer service and they were knowledgeable about the vehicle we purchased and the sales process. More

Report | Print

Best car buying experience I’ve had in Naples. Thanks to Norman. I will buy from Naples Acura again. Thanks to Norman. I will buy from Naples Acura again. More

Report | Print

When we arrived at dealership the car I was interested in was out front. Norm Johnston our Sales Consultant came out to greet us. After the test drive Norm answered all questions. He made buying a car a very was out front. Norm Johnston our Sales Consultant came out to greet us. After the test drive Norm answered all questions. He made buying a car a very pleasant experience.Sales Manager Zack was also very easy to deal with (no pressure). More

Report | Print

Fabulous experience today at Naples Acura. Our Sales Consultant, Norm Johnston, was outstanding. He was courteous, knowledgeable, professional, and friendly. He made us feel valued. It was rea Our Sales Consultant, Norm Johnston, was outstanding. He was courteous, knowledgeable, professional, and friendly. He made us feel valued. It was really a pleasure and we were extremely happy with the purchase of our 2025 Acura MDX A-Spec. Zack Fier, General Manager, was excellent. His communication with us was exceptional. He kept us informed every step of the way and gave us an extremely fair proposal. It really helped solidify our respect for Naples Acura. More

Report | Print

Michael, Norman, Zack, Scott and the other staff I came in contact with at Naples Acura were exceptionally professional, knowledgeable and kind. Everyone worked as a team and went out of their way to make in contact with at Naples Acura were exceptionally professional, knowledgeable and kind. Everyone worked as a team and went out of their way to make this an effortless buying experience. This is the second RDX I have purchased from Naples Acura and I highly recommend this dealership. More

Report | Print