Zack Fier

Both my salesperson and the general sales manager were very knowledgeable and helpful in the whole process very knowledgeable and helpful in the whole process More

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I was treated to a white glove experience from beginning to end. Courteous personnel, especially Marvin. Have already recommended him to others. to end. Courteous personnel, especially Marvin. Have already recommended him to others. More

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The overall culture of Naples Acura is a noticeably good one. This is based on interactions and test-drives at BMW, Honda, Genesis and Lexus. one. This is based on interactions and test-drives at BMW, Honda, Genesis and Lexus. More

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Very helpful, low pressure sales group. Whole process was straight forward and simple. Would recommend the dealers to anyone. Whole process was straight forward and simple. Would recommend the dealers to anyone. More

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Helpful, knowledgeable, friendly, Stayed in touch after we bought the car to see if we had questions we bought the car to see if we had questions More

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Best car buying experience I have ever had. Norm, Zack and Paul exemplify passion for their company and customer. Norm, Zack and Paul exemplify passion for their company and customer. More

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We have bought or leased over twenty vehicles over all years that we have done business with Norm Johnston and Naples Acura. Norm is remarkably customer focused, personable and the consummate professiona years that we have done business with Norm Johnston and Naples Acura. Norm is remarkably customer focused, personable and the consummate professional. Everyone would enjoy calling Norm their "car guy" / sales consultant. He is fantastic. More

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Tristian and Zack were great to work with in buying my new vehicle. They answered all my questions, got me a great price and followed up several times after delivery to assure my satisfaction. I recommend new vehicle. They answered all my questions, got me a great price and followed up several times after delivery to assure my satisfaction. I recommend them highly. More

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Exceptional Customer Service from Zack Fier! I cannot say enough good things about Zack Fier, the General Sales Manager at Naples Acura. He truly went above and beyond his duties to help me out. I cannot say enough good things about Zack Fier, the General Sales Manager at Naples Acura. He truly went above and beyond his duties to help me out. I needed a specific part for my car that was completely out of warranty, and instead of turning me away, Zack took it upon himself to track it down and secure it for me.It is incredibly rare to find a manager in the automotive industry who shows this level of genuine care, dedication, and helpfulness, especially when they don’t have to. He turned what could have been a stressful situation into a seamless, positive experience. If you are looking for a dealership that treats you like family and actually looks out for its customers, go see Zack and the team at Naples Acura. Thank you again, Zack!– Jake Myers More

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Wow, what a smooth car-buying experience with Naples Acura. They had the exact car I was looking for, with every feature I wanted. Since I live quite far from the dealership, the entire purchase was Acura. They had the exact car I was looking for, with every feature I wanted. Since I live quite far from the dealership, the entire purchase was handled from afar, mostly by text with a few phone calls. I was amazed when Tristan sent me a personalized video that literally had my name written on a piece of paper as he said, "Hi Stéphane," and walked me through a virtual tour of the car. He then did it again live over FaceTime so I could see everything for myself. Tristan was amazing to work with: super kind, super professional, super knowledgeable, and just an all-around great guy. They were trustworthy and transparent every step of the way. They disclosed every ding, scratch, and rock chip up front, then went ahead and fixed all the rock chips with an impressive paint repair. Zach, the sales manager, was amazing, and Paul in finance was amazing as well. The finance department was easy to work with and very professional, and truly everybody I dealt with was top-notch. We met halfway for delivery, and it could not have gone more smoothly. This was one of the easiest, smoothest car-buying experiences I've ever had. I strongly recommend Naples Acura. Super impressed! More

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