Zack Fier

We have bought or leased over twenty vehicles over all years that we have done business with Norm Johnston and Naples Acura. Norm is remarkably customer focused, personable and the consummate professiona years that we have done business with Norm Johnston and Naples Acura. Norm is remarkably customer focused, personable and the consummate professional. Everyone would enjoy calling Norm their "car guy" / sales consultant. He is fantastic. More

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Tristian and Zack were great to work with in buying my new vehicle. They answered all my questions, got me a great price and followed up several times after delivery to assure my satisfaction. I recommend new vehicle. They answered all my questions, got me a great price and followed up several times after delivery to assure my satisfaction. I recommend them highly. More

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Exceptional Customer Service from Zack Fier! I cannot say enough good things about Zack Fier, the General Sales Manager at Naples Acura. He truly went above and beyond his duties to help me out. I cannot say enough good things about Zack Fier, the General Sales Manager at Naples Acura. He truly went above and beyond his duties to help me out. I needed a specific part for my car that was completely out of warranty, and instead of turning me away, Zack took it upon himself to track it down and secure it for me.It is incredibly rare to find a manager in the automotive industry who shows this level of genuine care, dedication, and helpfulness, especially when they don’t have to. He turned what could have been a stressful situation into a seamless, positive experience. If you are looking for a dealership that treats you like family and actually looks out for its customers, go see Zack and the team at Naples Acura. Thank you again, Zack!– Jake Myers More

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Wow, what a smooth car-buying experience with Naples Acura. They had the exact car I was looking for, with every feature I wanted. Since I live quite far from the dealership, the entire purchase was Acura. They had the exact car I was looking for, with every feature I wanted. Since I live quite far from the dealership, the entire purchase was handled from afar, mostly by text with a few phone calls. I was amazed when Tristan sent me a personalized video that literally had my name written on a piece of paper as he said, "Hi Stéphane," and walked me through a virtual tour of the car. He then did it again live over FaceTime so I could see everything for myself. Tristan was amazing to work with: super kind, super professional, super knowledgeable, and just an all-around great guy. They were trustworthy and transparent every step of the way. They disclosed every ding, scratch, and rock chip up front, then went ahead and fixed all the rock chips with an impressive paint repair. Zach, the sales manager, was amazing, and Paul in finance was amazing as well. The finance department was easy to work with and very professional, and truly everybody I dealt with was top-notch. We met halfway for delivery, and it could not have gone more smoothly. This was one of the easiest, smoothest car-buying experiences I've ever had. I strongly recommend Naples Acura. Super impressed! More

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I had a great experience working with Tristian! He was incredibly helpful, knowledgeable, and made the car-buying process easy and enjoyable. I had been searching for the right car for a few months He was incredibly helpful, knowledgeable, and made the car-buying process easy and enjoyable. I had been searching for the right car for a few months, and the Sales Manager, Omar, was also wonderful about keeping me updated on inventory and pricing along the way. The whole team was welcoming, polite, and professional from start to finish. I really appreciated the great experience and would highly recommend Tristian & Naples Acura! More

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From start to finish the entire staff at Naples Acura were responsive, professional and offered fair negotiation and not only on our trades (we had two) but also on the price of the car we purchased. We were responsive, professional and offered fair negotiation and not only on our trades (we had two) but also on the price of the car we purchased. We love our 2024 QX60 and our salesman Joseph was fantastic to work with. We definitely recommend Naples Acura if you're in the market for a new or used car and make sure you ask for Joseph! More

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The team is Naples Acura makes car buying quick and simple. I highly them! The service department is great too. simple. I highly them! The service department is great too. More

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Normally I am a hands on guy, Naples Acura took the worry out of my hands and made an online car purchasing experience extremely easy. worry out of my hands and made an online car purchasing experience extremely easy. More

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Thank you, Naples Acura Team, for providing an exceptional purchase experience with my MDX A-Spec Advance this past Saturday. I truly appreciate your professionalism and outstanding customer servi exceptional purchase experience with my MDX A-Spec Advance this past Saturday. I truly appreciate your professionalism and outstanding customer service! More

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Norm and the team at Naples Acura (Zack, Paul, and Allison) were exceptional. They made buying a new vehicle a relaxed, pleasant experience. Allison) were exceptional. They made buying a new vehicle a relaxed, pleasant experience. More

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