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Norm Rosen
Norm Rosen at Earnhardt Hyundai North Scottsdale
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Norm Rosen

Service Advisor

Earnhardt Hyundai North Scottsdale

8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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4.9
83 Reviews
4.9

83 Reviews

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83 Reviews of Norm Rosen

October 29, 2024

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Employee Rating

Facility upgrade and scheduling module has put North Scottsdale Hyundai/ Genesis back on top. Also, team works together to assure world class customer service….no cracks to fall in here. More

by Brutus
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Recommend Dealer
Yes
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Oct 30, 2024

Earnhardt Hyundai North Scottsdale responded

Brutus, thank you for your fantastic review! We're thrilled to hear that our upgrades and team efforts have made a positive impact. We’re committed to providing world-class service and appreciate your support in helping us stay at the top! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 17, 2024

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Norm was great - he followed up to let me know when my car would be ready and did a great job More

by Nhc8811
Recommend Dealer
Yes
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Oct 17, 2024

Earnhardt Hyundai North Scottsdale responded

Thank you for sharing your excellent rating! We're lucky to have a great team! Don't hesitate to reach out if there's anything else we can assist with! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

June 10, 2024

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A/c went out- an emergency in AZ in the summer. Norm got me in promptly for a/c repair combined with regular service. All seems to be working well now. Excellent, responsive service. More

by william.dixon
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Recommend Dealer
Yes
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Jun 11, 2024

Earnhardt Hyundai North Scottsdale responded

william.dixon, thank you for sharing your positive experience with our services! We understand how crucial it is to have a functioning A/C in AZ summers. We're glad Norm was able to promptly assist you with the repair and regular service. Please don't hesitate to reach out if you need anything else. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

June 03, 2024

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Had service appointment this week. As usual everything was done as needed. Norm took care of me and it's always great to work with him. It's the only place I go! More

by bluesgirl520
Workmanship
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Recommend Dealer
Yes
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Jun 04, 2024

Earnhardt Hyundai North Scottsdale responded

Hi bluesgirl520, thank you for sharing your positive experience with us! We're thrilled to hear that Norm took great care of you during your service appointment. We appreciate your loyalty and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 18, 2024

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Excellent facility, great service. As always, kudos to Norm Rosen, top service adviser. Thank you. More

by uncle
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Recommend Dealer
Yes
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May 20, 2024

Earnhardt Hyundai North Scottsdale responded

Thank you, uncle, for sharing your positive experience with us! We're thrilled to hear that you had a great visit and that Norm provided top-notch service. We appreciate your kind words and look forward to welcoming you back in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

April 20, 2024

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Norm my service advidor was great and explained all of the service items are very clearly. More

by dheymann3
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Recommend Dealer
Yes
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Apr 22, 2024

Earnhardt Hyundai North Scottsdale responded

Hi Dheymann, thank you for taking the time to share your feedback! We're thrilled to hear that Norm provided you with excellent service and made sure everything was explained clearly. We appreciate your kind words and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

March 09, 2024

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Good service! On time and was pretty quick for the once over they give the car. Norm was great and I’d recommend him to anyone. More

by Ted
Recommend Dealer
Yes
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Mar 11, 2024

Earnhardt Hyundai North Scottsdale responded

Hi Ted! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Norm provided you with great service and that you were satisfied with the quick service. We truly appreciate your recommendation. We look forward to serving you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 18, 2024

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Service excellence and welcoming attitude make Earnhardt an exceptional dealership and a pleasure to do business with. We highly recommend them ! More

by Jaa
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Recommend Dealer
Yes
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Jan 19, 2024

Earnhardt Hyundai North Scottsdale responded

Hi Jaa! Thank you so much for your kind words and for recommending us. We're thrilled to hear that you had a great experience with our dealership. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 16, 2023

Dealership Rating

Excellent Service Advisor. .... highly knowledgeable.... answered all my questions promptly and completely..... I always request Norm when I visit the Service Dept. More

by eastwood1
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Workmanship
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Recommend Dealer
Yes
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Dec 18, 2023

Earnhardt Hyundai North Scottsdale responded

Thanks for your kind words! We're thrilled to hear that Norm provided excellent service and was able to address all your questions promptly. We appreciate your loyalty and look forward to serving you in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

July 26, 2023

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Employee Rating

Great service department and service advisers very satisfied with the experience. Serviced advisers top notch More

by RT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Coburn

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Jul 28, 2023

Earnhardt Hyundai North Scottsdale responded

Thank you for your stellar rating, RT. We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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