
Dealership Experience
29 yrs, 3 mos
61 Reviews
Write a Review62 Reviews of Norbert Santos
May 12, 2025
I am always receiving a good quality service at Maita Toyota. People here are nice and friendly! Toyota. People here are nice and friendly! More
Other Employees Tagged: Mike Latham, Bryce Shibata, Val Valadez, Priscilla Camacho, Karina Gonzalez, Dwayne Reyes
May 09, 2025
From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Val Valadez, Jason Saephanh, Joe Valadao, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Dwayne Reyes
May 09, 2025
I’ve gotten to where I refuse to do reviews when I’m required to do written review with a dictate about number of words required to do written review with a dictate about number of words More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Priscilla Camacho, Karina Gonzalez, Jason Saephanh, QERIM RACAJ, Dwayne Reyes, Angel Cruz
March 28, 2025
Everything was good and it took less than an hour, there was no need to wait long was no need to wait long More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Jason Saephanh, Joe Valadao, QERIM RACAJ, Dwayne Reyes
March 08, 2025
First of all your customer service is not good and does not have proper behavior with the customer. not have proper behavior with the customer. More
February 13, 2025
Priscilla and other employees were kind, accommodating, professional to me. A1! Thank you so much! professional to me. A1! Thank you so much! More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Priscilla Camacho, Karina Gonzalez, Joe Valadao, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Angel Cruz
February 12, 2025
Val Valadez and Norbert Santos have been my Service Advisors now for over 7 years. They know my vehicles and they know me. The last trip there was originally booked with Norbert to fix my headlight is Advisors now for over 7 years. They know my vehicles and they know me. The last trip there was originally booked with Norbert to fix my headlight issue but Val was there that day. These two are seamless; their positive qualities are tremendous. Val looked at the previous service records and said that I am due to have a 10K mileage service in less than 2 months in March. He says the car is going to be here for the headlight replacement anyway. Why not save yourself a trip back to get the maintenance done later on when you can do it all now? Great idea!!! More
Other Employees Tagged: Mike Latham, Val Valadez
January 17, 2025
The only reason why I am writing this is because the constant harassment from the dealership to do so it’s multiple messages and email a day to write a review. 4 star service -10 star for the harassment constant harassment from the dealership to do so it’s multiple messages and email a day to write a review. 4 star service -10 star for the harassment More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Val Valadez, Jason Saephanh, Joe Valadao, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Dwayne Reyes
December 17, 2024
Yes, we feel like family! ! We want to thank you for setting us up with Tabitha for our buying experience. We like the way she stayed involved in the early stages to keep ! We want to thank you for setting us up with Tabitha for our buying experience. We like the way she stayed involved in the early stages to keep us informed and proceed on the straight and narrow path. Come game day today, she was especially helpful. She definitely made my day when she informed us that not only did she want to buy our Avalon Hybrid, her $$$ offering was well within our limit. I yelled out "SOLD"!!! LOL, LOL. Seriously, we really appreciate how your team members made us feel like family including Brett in Finance and Norbert over in Service. You already know that we will continue to come see you guys every 6 months for both Diane's new Highlander Hybrid Platinum and my Prius V's service needs. Thank you once again for making us feel like family. More
Other Employees Tagged: Val Valadez , Tabitha Sims, Hannah, Bret Brophy


