Bryce Shibata
Production Shop Advisor
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
168 Reviews
Write a Review168 Reviews of Bryce Shibata
May 14, 2024
New computer system had me waiting to check in for over 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because I did not respond soon enough. Company's should not take customer service out of play when implementing technology that is all electronic to the customer. IT IS STILL OK TO TALK TO THE CUSTOMER! The manager was nice enough to call me back about my concerns, even though I will need another trip to the service department. More
Other Employees Tagged: Val Valadez
May 14, 2024
I brought my 2017 Tacoma in for service last Saturday. The service technician spilled oil all over the front of the engine. Now belt squeaks when I start it up. Not cool. The service technician spilled oil all over the front of the engine. Now belt squeaks when I start it up. Not cool. More
May 08, 2024
As usual the experience at Maita Toyota was good. Norbert was very helpful and all process was smooth! Norbert was very helpful and all process was smooth! More
Other Employees Tagged: Mike Latham, Lee Reloza, Val Valadez, Karina Gonzalez, Norbert Santos
April 10, 2024
Trying to charge 900 dollars labor for one hour charge is outrageous. Changed camera my self in less than hour. Why do this to people who are already unhappy with there car. outrageous. Changed camera my self in less than hour. Why do this to people who are already unhappy with there car. More
March 29, 2024
It's always great. Quick and easy drop off and car is always ready when predicted. Also never any re-work, car leaves and it is always perfect. Quick and easy drop off and car is always ready when predicted. Also never any re-work, car leaves and it is always perfect. More
Other Employees Tagged: Mike Latham, Junko Case, Lee Reloza, Priscilla Camacho, Karina Gonzalez, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Dwayne Reyes, Angel Cruz
March 28, 2024
Very bad experience dealing with the service advisors at this dealership. Took a whole month to get my part ordered since at first the advisor (Emilio Maltos) never ordered the part on my first interaction this dealership. Took a whole month to get my part ordered since at first the advisor (Emilio Maltos) never ordered the part on my first interaction with him in mid February and the service was done in late March. Very unprofessional and I won’t be doing business with dealership anymore! More
Other Employees Tagged: Lee Reloza , Emilio Maltos
January 24, 2024
Bryce and the entire Maita Toyota Team are the best: professional, knowledgeable, and friendly. For anything I need when it comes to automotive service and satisfaction, Maita Toyota is all I need! professional, knowledgeable, and friendly. For anything I need when it comes to automotive service and satisfaction, Maita Toyota is all I need! More