Norbert Santos

From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More

by foman18 Verified Customer Verified Customer

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I’ve gotten to where I refuse to do reviews when I’m required to do written review with a dictate about number of words required to do written review with a dictate about number of words More

by GEFINE Verified Customer Verified Customer

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Everything was good and it took less than an hour, there was no need to wait long was no need to wait long More

by aiakhnitsa Verified Customer Verified Customer

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First of all your customer service is not good and does not have proper behavior with the customer. not have proper behavior with the customer. More

by AHMADJAWED.SADAT Verified Customer Verified Customer

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Priscilla and other employees were kind, accommodating, professional to me. A1! Thank you so much! professional to me. A1! Thank you so much! More

by jacquelinehara Verified Customer Verified Customer

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Val Valadez and Norbert Santos have been my Service Advisors now for over 7 years. They know my vehicles and they know me. The last trip there was originally booked with Norbert to fix my headlight is Advisors now for over 7 years. They know my vehicles and they know me. The last trip there was originally booked with Norbert to fix my headlight issue but Val was there that day. These two are seamless; their positive qualities are tremendous. Val looked at the previous service records and said that I am due to have a 10K mileage service in less than 2 months in March. He says the car is going to be here for the headlight replacement anyway. Why not save yourself a trip back to get the maintenance done later on when you can do it all now? Great idea!!! More

by NascarBilly Verified Customer Verified Customer

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Great service and excellent customer service there. Appreciate the promptness. Thank you very much every time I have been there. Appreciate the promptness. Thank you very much every time I have been there. More

by SSNIDER43 Verified Customer Verified Customer

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The only reason why I am writing this is because the constant harassment from the dealership to do so it’s multiple messages and email a day to write a review. 4 star service -10 star for the harassment constant harassment from the dealership to do so it’s multiple messages and email a day to write a review. 4 star service -10 star for the harassment More

by Bittner_jason Verified Customer Verified Customer

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Yes, we feel like family! ! We want to thank you for setting us up with Tabitha for our buying experience. We like the way she stayed involved in the early stages to keep ! We want to thank you for setting us up with Tabitha for our buying experience. We like the way she stayed involved in the early stages to keep us informed and proceed on the straight and narrow path. Come game day today, she was especially helpful. She definitely made my day when she informed us that not only did she want to buy our Avalon Hybrid, her $$$ offering was well within our limit. I yelled out "SOLD"!!! LOL, LOL. Seriously, we really appreciate how your team members made us feel like family including Brett in Finance and Norbert over in Service. You already know that we will continue to come see you guys every 6 months for both Diane's new Highlander Hybrid Platinum and my Prius V's service needs. Thank you once again for making us feel like family. More

by SIVAD1953 Verified Customer Verified Customer

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Worst arm rest repairs in my vehicle ever. I could of just glued it myself I could of just glued it myself More

by Y.MORALES Verified Customer Verified Customer

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