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Nicole Dobbs
Nicole Dobbs at Elder Ford of Tampa
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Nicole Dobbs

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
213 Reviews
4.6

213 Reviews

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213 Reviews of Nicole Dobbs

February 03, 2025

Dealership Rating
Employee Rating

Got me in quickly, and took care of my recall in a day. Staff was courteous and friendly. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers

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Feb 07, 2025

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2025

Dealership Rating
Employee Rating

I made an appointment and rented a car so it could sit a whole day before anyone looked at it. Picked up the vehicle and went elsewhere. More

by cybersystems
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Feb 03, 2025

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

January 30, 2025

Dealership Rating
Employee Rating

Great service, really like the updates in repairs. Loaner vehicle department is excellent . Will definitely recommend to friends More

by JACJAR1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers

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Feb 03, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Feb 07, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2025

Dealership Rating
Employee Rating

They work to help customer be satisfied and make sure they are driving safe cars More

by belmom59
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Jan 10, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 29, 2024

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Employee Rating

I regret purchasing this car. Since the day I bought it, I’ve had consistent brake issues. Every time I take it back to the dealership, I’m told that "Ford brakes always make loud More

by OATESEARLISHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 01, 2025

Elder Ford of Tampa responded

Hi. We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

December 29, 2024

Dealership Rating
Employee Rating

When i an Issue with my vehicle I take it to Elder Ford. On Florida Avenue. My rep is Nicole and she strives hard to please her customer's . Nicole always has an answer, not an excuse. Elder Ford is a gre More

by PPATE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 01, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

December 27, 2024

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Employee Rating

They always take the time to look over everything and now they send video updates about things happening in your car More

by smartinez4240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River

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Dec 29, 2024

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

Dealership Rating
Employee Rating

Great service from the team. Everyone involved was fast and accommodating. Especially appreciate the ride service. More

by gsigle12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Dec 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2024

Dealership Rating
Employee Rating

The team was great they had a very good job I’m glad I had them do the work More

by foreony04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Dec 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2024

Dealership Rating
Employee Rating

The best customer service, nice workers, professional people and great and fast service. I love it 🙏 More

by Yeneidys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Dec 15, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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