Nicole Dobbs
Nicole Dobbs at Elder Ford of Tampa
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Nicole Dobbs

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
196 Reviews
4.6

196 Reviews

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196 Reviews of Nicole Dobbs

November 11, 2024

Dealership Rating
Employee Rating

I have bought five different trucks with Elder four and this last one they saw that I had a situation a day abuse my need of switching the truck they register my truck for only five months. I lost $500 on More

by luisnavarrohome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 13, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 10, 2024

Dealership Rating
Employee Rating

Excellent work in Tampa and the Ford f150 is a good truck yo own and it's reliable. More

by lookatthisbodyma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

Dealership Rating
Employee Rating

Im bad with the name but the guy who attended me it was good, nice and help me to fast More

by Dra.spichardoruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

Dealership Rating
Employee Rating

Workmanship is second rate. For the prices of services one would expect to get what they pay for. Definitely not at Elder. More

by YCART42874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios

Nov 10, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

Dealership Rating
Employee Rating

This is a great dealer I’m glad and so grateful for choosing elder Ford thank a lot and happy todo business with them More

by ricantonypr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 08, 2024

Dealership Rating
Employee Rating

They were ok they came out to my job they just dropped the ball by not checking out my initial complaint. More

by shelliez7798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

Nov 10, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

Dealership Rating
Employee Rating

People were nice, gave me a nice rental, however none of the problems were fixed so I have to schedule the same service again elsewhere. I wanted to stick with Elder Ford since I bought the car there but un More

by Fadezelaya
Workmanship
Service Communication
Recommend Dealer
No
Nov 10, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 06, 2024

Dealership Rating
Employee Rating

Excellent service, clean facility, The staff is usually always smiling and helpful. I always feel welcome there. I also feel like I get a great value for the price and will continue to recommend this group More

by Ahorseor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2024

Dealership Rating
Employee Rating

I am retired service technician teacher it was hard to let someone else work on my car all the work performed was perfect with no after problems Nicole always kept us informed on progress of the repairs More

by Racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

Nov 08, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

November 04, 2024

Dealership Rating
Employee Rating

Great service. They took me seriously and valued my time and got me in and out More

by melaniejtmc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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