Nick Weiner

A Recall was serviced, fixed a tire, did inspection and did another repair. All of this was done to my satisfaction of the work performed by Sam a very talented mechanic. I always bring my Atlas here did another repair. All of this was done to my satisfaction of the work performed by Sam a very talented mechanic. I always bring my Atlas here and have never had to return for the same issue. I feel confident in the service department at Volkswagen of Smithtown. More

by wackywave Verified Customer Verified Customer

Report | Print

Noah Reed is often my service rep and he is always very helpful and attentive. Look forward to working with him again. helpful and attentive. Look forward to working with him again. More

by ftz711 Verified Customer Verified Customer

Report | Print

My experience was excellent and a very smooth process. Highly recommend and would definitely go back. Staff was amazing as well and super helpful. Highly recommend and would definitely go back. Staff was amazing as well and super helpful. More

by PDESIMONE29 Verified Customer Verified Customer

Report | Print

First time having work done. Service writers very nice got me in and out quickly. Will continue to use your service going forward. Service writers very nice got me in and out quickly. Will continue to use your service going forward. More

by bfrankxb Verified Customer Verified Customer

Report | Print

I bought my 2018 Passat from Smithtown Volkswagen and I travel about 100 miles round trip from Brooklyn NY to Smithtown Volkswagen's Long Island location for service even though there are two Volkswagen de travel about 100 miles round trip from Brooklyn NY to Smithtown Volkswagen's Long Island location for service even though there are two Volkswagen dealers very near me in Brooklyn because of the excellent care and service I continually receive from their professional personal at this dealership. I brought my Passat to Smithtown Volkswagen to check out issues I was having with my radio and GPS head unit which includes the backup camera which was working intermittently. Included in Volkswagen service is their complementary multipoint check where their mechanic/technician thoroughly examined my vehicle and found the antifreeze expansion tank low on antifreeze. After topping up the antifreeze, the mechanic pressure tested the system and detected a loss of pressure. Lifting up the vehicle and removing the sound deading membrane they found a leaking water pump that I was not even aware of as it was a small leak and barely noticable. They changed the main water pump, an electric water pump, and other related parts. Smithtown Volkswagen's staff's attention to detail proactively saved me breaking down on the road in the dead of Winter, their expertise, fair and honest pricing, exceptional service, and the fact they stand behind their work is why I keep traveling the long distance back to them for service. Smithtown Volkswagen has always exceeded my expectations in keeping my Passat safe and running perfectly. This service visit is another example of the service I've always received from Smithtown Volkswagen, and I can honestly say without reservation or hesitation that I wholeheartedly recommend this dealer to my family and friends. I am an extremely happy customer and Smithtown Volkswagen's staff should be recognized for their attention to detail and the continuous excellent care given to their customers. More

by legalese4u Verified Customer Verified Customer

Report | Print

great service and communication. explained issue clearly And took care of it in a timely fashion explained issue clearly And took care of it in a timely fashion More

by ddemilt25 Verified Customer Verified Customer

Report | Print

Vey good service, I recommend the dealership, they fixed the problem the first time, no issues. the problem the first time, no issues. More

by MARCRAGOSTA Verified Customer Verified Customer

Report | Print

Very helpful, informative. Caught a problem before it became an issue. Jasmine was very helpful on the phone, honest, understanding. Super efficient process Caught a problem before it became an issue. Jasmine was very helpful on the phone, honest, understanding. Super efficient process More

by MonicaNd123 Verified Customer Verified Customer

Report | Print

All staff members were very helpful during my repair. They kept me informed. Excellent service. They kept me informed. Excellent service. More

by Giuliana Rodriguez Verified Customer Verified Customer

Report | Print

So awesome diagnostic service on time service reduction of bill o good faith I love you fuys of bill o good faith I love you fuys More

by JAMESROHAN180 Verified Customer Verified Customer

Report | Print