Nick Hernandez
Nick Hernandez at Big Star Hyundai

Nick Hernandez

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.5
44 Reviews
4.5

44 Reviews

Write a Review

44 Reviews of Nick Hernandez

January 02, 2025

Dealership Rating
Employee Rating

As easy as a car buying experience can be. Lot of information. No pressure from sales or finance. More

by TNKLARKIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kirby

Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 24, 2024

Dealership Rating
Employee Rating

We are very pleased with our new 2025 Hyundai Santa Fe and anticipate that it will continue to provide us with the safety, ease of operation and comfort we are now experiencing. More

by barbiegran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 21, 2024

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Overall great experience which started w/ the salesman Nick Hernandez and continued through w/ the financing representative Jimmy Kirby. Would not hesitate to recommend Big Star Hyundai to family and More

by TIMO.SCHELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kirby

Dec 23, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 18, 2024

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Employee Rating

Very friendly, customer focused, friendly atmosphere from all employees, clean, knowledgeable and able to answer questions promptly More

by tpgonza3333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kirby

Dec 19, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 07, 2024

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Employee Rating

They were outstanding I got a car with nothing down and a easy financing on a used car I would recommend this dealer if you are looking for a used vehicle with low miles and easy financing on. More

by PAULA66RAM
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez

Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 06, 2024

Dealership Rating
Employee Rating

They were prompt with requests for pricing and very courteous in all interactions while taking delivery of the car. More

by RWSLOANEJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Durran Starks , Nic Ram

Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 02, 2024

Dealership Rating
Employee Rating

Nick worked hard in getting me a great deal, he was professional and helpful, thanks More

by GREYES67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 28, 2024

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Employee Rating

Great customer service. Very Friendly. Met us at the door and answered all our questions. More

by RJAMES01477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 27, 2024

Dealership Rating
Employee Rating

The $250coupon certificate you can’t really use it. I I google it up and it was saying that it was no good More

by roselowery53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson

Nov 27, 2024

Big Star Hyundai responded

Thank you for your review. Sorry to hear about what you found on Google's search engine. As you know, the internet is a mix of fact, fiction and opinion. In order to use the gift card, you will need the Access Code from the card and must activate it here: https://member.entertainment.com/account

November 19, 2024

Dealership Rating
Employee Rating

Bought a brand new 2023 Santa Fe at the end of September. There was a ding in the rear passenger door. Told Nick about it before signing any paperwork. He told me that he would get it fixed for me. So far ha More

by j.benningcpc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 19, 2024

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We take customer satisfaction very seriously and want to make things right. Please feel free to contact me directly at crussell@bigstarhyundai.com. Chris Russell, General Sales Manager.

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