Nick Hernandez

Went there to find a good deal and a better car. Left with a great deal and an amazing car Left with a great deal and an amazing car More

by TOMMY.SAMPLE Verified Customer Verified Customer

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Finance manager was helpful. Chris Russell has never responded to my 3 emails. If I could have bought my car online and ignored the dealership, I would have 100%. If you have Chris Russell has never responded to my 3 emails. If I could have bought my car online and ignored the dealership, I would have 100%. If you have 8 hours to waste, go to Big Star Hyundai to sit around and watch sales people do the song and dance instead of just sell you the car you picked out from the website More

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Big Star Hyundai always provides great customer service. I leave my vehicle in good hands knowing that it will be taken care of both proficiently and within a timely manner. Big Star Hyundai never disappoin I leave my vehicle in good hands knowing that it will be taken care of both proficiently and within a timely manner. Big Star Hyundai never disappoints! More

by STACYSOPHIALACOUR Verified Customer Verified Customer

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They were pretty responsive to all of our questions and helped us throughout the process. The online ads were misleading but we are happy with our purchase. helped us throughout the process. The online ads were misleading but we are happy with our purchase. More

by dianaelvir25 Verified Customer Verified Customer

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Very helpful and to the point. All employees were very professional. Highly recommend your dealership. All employees were very professional. Highly recommend your dealership. More

by BAYDW Verified Customer Verified Customer

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They were very helpful and they worked with me patiently until I got the car and price that I needed . until I got the car and price that I needed . More

by jacobslaw93 Verified Customer Verified Customer

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The dealership was very clean and had a lot of cars to choose from. Ok choose from. Ok More

by angelahall4 Verified Customer Verified Customer

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Nick was very informative, polite, helpful and NOT pushy at all!!! Before I had gotten to Big Star, I had stopped at 2 different dealerships and was not planning on buying a car that day. I walked in and at all!!! Before I had gotten to Big Star, I had stopped at 2 different dealerships and was not planning on buying a car that day. I walked in and Nick was great from the get go.. He answered all of my questions made sure I was getting everything I wanted. I walked away happy and with a brand new car!!! I would recommend Nick to anyone buying a car. More

by EDDIERAE21 Verified Customer Verified Customer

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Worked well with meeting my requirements on budget and down payment for the vehicle I wanted. Finance department after purchase and for payoff took a bit, but the manager got everything straightened out a down payment for the vehicle I wanted. Finance department after purchase and for payoff took a bit, but the manager got everything straightened out and fixed same day I spoke with him. More

by hopejanise Verified Customer Verified Customer

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I thought the sales staff and Christian were very helpful in finding the vehicle that I wanted. It took a little longer than I expected but I do love my Santa Fe. The only thing I had issue with was how lon in finding the vehicle that I wanted. It took a little longer than I expected but I do love my Santa Fe. The only thing I had issue with was how long it took to get the interest rate and the amount I wanted to pay for my vehicle. I knew exactly what interest rate I qualified for and I knew the amount I needed to finance to get the payment I wanted. All in all I am happy. More

by vmpowers46 Verified Customer Verified Customer

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