Nick Covino
Nick Covino at Jackson Acura

Nick Covino

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,578 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,578 Reviews

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Dealership Experience

25 yrs, 9 mos

Industry Experience

47 yrs, 5 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1578 Reviews of Nick Covino

May 16, 2025

Dealership Rating
Employee Rating

Professional, right on schedule Professional, right on schedule (car stayed in service exactly how long the estimate was), detailed More

by icturc
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

May 16, 2025

Dealership Rating
Employee Rating

Service advisor was rude. Service advisor refused to solve problem with front camera on my 2019 RDX. He said "that is the way it is supposed to be". I left 2 voice messages More

by larryp.kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sales Manager

May 16, 2025

Jackson Acura responded

We explained to the client that the camera is mounted on the grill that way and cannot be adjusted, we are more than happy to double check with another vehicle, but we did not have another 2019 RDX advance to compare it with. The Service Manager Rodney Jones would be happy to speak with him anytime about this issue at any time.

May 13, 2025

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Employee Rating

All good on the visit! Nick and the team did a fine job. Thanks again More

by twachter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

May 13, 2025

Dealership Rating
Employee Rating

Nick kept informed on my vehicle all day long. He was great to work with. More

by SM
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Workmanship
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Recommend Dealer
Yes

May 05, 2025

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Great service, friendly staff, always take care if any issues in a timely and professional manner! More

by Alla Volkov
Service Price Transparency
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Recommend Dealer
Yes

May 02, 2025

Dealership Rating
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I was in the area and my B1 service due light came on 3 days prior so I pulled in the service lane and was immediately greeted and was told no appointment needed for oil change and rotate. I was on my way More

by Larry S.
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2025

Dealership Rating
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Consistently have a good experience when having my car serviced at this dealership. I continue to have my car serviced here for that reason. More

by tasia22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 29, 2025

Dealership Rating
Employee Rating

Great service and always reviews everything before I leave to make sure I’m happy More

by THeffern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews , Reggie Hammond

April 29, 2025

Dealership Rating
Employee Rating

As always, outstanding! ! I totally trust Nick's recommendations and the service work on my 2009 MDX!! More

by jfbbb
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Apr 29, 2025

jfbbb responded

As always, outstanding! ! I totally trust Nick' Covino's recommendations and the service work on my 2009 MDX!!

April 24, 2025

Dealership Rating
Employee Rating

Both times I have visited Jackson Acura for a vehicle service appointment I have been greeted by friendly employees, welcomed to the location's amenities, felt comfortable and well taken care of, and I c More

by jenkins.haley3
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

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