Nick Capparelli
Nick Capparelli at BMW of West Chester
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Nick Capparelli

Business Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
114 Reviews
4.9

114 Reviews

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114 Reviews of Nick Capparelli

March 10, 2025

Dealership Rating
Employee Rating

Robert was very easy to work with. We had not bought a new car in many years and so we had a lot of questions that he answered for us. The paperwork and delivery were straightforward w More

by bill.phifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Madden

Mar 10, 2025

BMW of West Chester responded

We are thrilled to hear that Robert made your car-buying process smooth and enjoyable. It is great to know he was able to answer all your questions and ensure the paperwork and delivery went off without a hitch. Thank you for choosing BMW of West Chester!

March 08, 2025

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Employee Rating

Lauren in sales was amazing to work with for my second vehicle purchase from BMW of Westchester She was very responsive. Took time to understand my needs and got me paired with the right vehicle. She w More

by Jon D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Pierce/ Snyder, Heather Deritis , Arielle

Mar 10, 2025

BMW of West Chester responded

We are delighted to hear that Lauren provided such exceptional service during your second vehicle purchase from BMW of West Chester. It is fantastic to know she was responsive, took the time to understand your needs, and paired you with the perfect vehicle. We are also glad to hear that Heather's service expertise added to your confidence in our dealership. Thank you for choosing BMW of West Chester!

March 05, 2025

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Had an excellent shopping and buying experience with Robert. At the time of the initial visit, he already had the car prepared for me for a test drive. He did a great job of explaining the specs, feat More

by AE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Madden

Mar 06, 2025

BMW of West Chester responded

We are thrilled to hear that Robert and Nick provided you with excellent service. It is great to know that Robert had the car ready for your test drive and took the time to explain all the details about the vehicle. We are also glad that the purchasing process was smooth and efficient with all the paperwork prepared in advance. Enjoy your new car and thank you from everyone here at BMW of West Chester!

February 25, 2025

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Enjoyed the buying process. Rob was knowledgeable and the delivery was smooth and timely. Thank you More

by jjdurf
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Rob Madden, Rose Smith

Mar 03, 2025

BMW of West Chester responded

We are delighted to hear that you enjoyed the buying process and that Rob's knowledge made a positive impact. It is great to know that the delivery was smooth and timely. Thank you from everyone here at BMW of West Chester!

February 09, 2025

Dealership Rating
Employee Rating

Ian is simply the best. He is knowledgeable, professional and a pleasure to work with. More

by susantrodriguez3480
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin , Pendelton King

Feb 10, 2025

BMW of West Chester responded

We are thrilled to hear that Ian has provided you with exceptional service. We are pleased his knowledge, professionalism, and pleasant demeanor were appreciated during your visit. Thank you from everyone here at BMW of West Chester!

February 01, 2025

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Employee Rating

Excellent dealership. Friendly staff. Streamlined and efficient process.Overall the best car shopping experience yet. More

by susantrodriguez3480
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin , Pendelton King

Feb 06, 2025

BMW of West Chester responded

We're thrilled to hear that you had the best car shopping experience with us. It's great to know that you found our staff friendly, and our process streamlined and efficient. Many thanks from everyone here at BMW of West Chester!

January 31, 2025

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Employee Rating

Very responsive and knowledgeable about the model. worked hard to locate the model that I asked dor More

by MADEPHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Stangl

Feb 06, 2025

BMW of West Chester responded

We're delighted to hear that our team was responsive and knowledgeable about the model you were looking for. It's great to know that we could locate the exact model you wanted. Your satisfaction is our top priority, and we appreciate your feedback. Many thanks from everyone here at BMW of West Chester!

January 27, 2025

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Employee Rating

Lauren was a please to work with. I love Mr new BMW. Everything was perfect. More

by Kwheat68
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lauren Pierce/ Snyder

Jan 29, 2025

BMW of West Chester responded

We are truly delighted you are enjoying your new vehicle purchase! We strive to create a pleasurable and detailed experience with every visit. Many thanks from everyone here at BMW of West Chester!

January 24, 2025

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Employee Rating

By the time I left this dealership, I felt a huge weight off my shoulders. Huge shout out to Anthony Vitelli for assisting me with my situation! From the moment I walked in, Anthony greeted me with a warm s More

by Ian.khan1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vitelli

Jan 28, 2025

BMW of West Chester responded

We are truly gratified to hear you had a knowledgeable and thorough sales visit with Anthony. We know car buying can be frustrating; we are pleased Nick and Anthony were able to assist in creating a memorable experience for you! Many thanks from everyone here at BMW of West Chester!

January 22, 2025

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Employee Rating

Very pleased with the service and courtesy of the dealership. Kyle was straight forward and honest. I am extremely pleased with my BMW. More

by drdemarcodc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Murphy

Jan 22, 2025

BMW of West Chester responded

We are delighted to hear Kyle provided an honest and courteous experience during your delivery. Thank you from all of us here at BMW of West Chester!

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