Nick Capparelli | Page 18

Robert Madden was exceptional. He took the time to show me the cars and features and explained everything clearly. His demeanor was a good balance of being extremely knowledgeable He took the time to show me the cars and features and explained everything clearly. His demeanor was a good balance of being extremely knowledgeable and showing me everything I needed to know about the cars without being pushy or too overbearing (which I have seen at other dealerships). Everyone there is extremely professional and friendly. Wilmer Rodriguez took the time to come out and introduce himself to me. Nick was extremely professional and friendly. Overall Robert and his team worked together to really make this experience positive. I would highly recommend BMW of West Chester highly. More

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The sales representative- Lauren Pierce is one of the best customer service rep I have ever met. The dealership team are are all excellent, very polite, excellent communication skills, and very patient e best customer service rep I have ever met. The dealership team are are all excellent, very polite, excellent communication skills, and very patient explaining details by answering customer's needs or questions. More

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Second car purchased from Justice. Great experience both times. Would definitely recommend Justice and BMW of West Chester. Great experience both times. Would definitely recommend Justice and BMW of West Chester. More

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Scott is our Sales Person for life. He keeps in touch with what is going on in the BMW world, and knows what we want and seeks to find us the next vehicle just about the time that serv He keeps in touch with what is going on in the BMW world, and knows what we want and seeks to find us the next vehicle just about the time that serves us best. More

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Excellent service and follow through. Also, Lauren was our Sales Rep and she was amazing...knowledgable, detail-oriented, and thoughtful. She is a good listener & communicator (never pus Also, Lauren was our Sales Rep and she was amazing...knowledgable, detail-oriented, and thoughtful. She is a good listener & communicator (never pushy) which we appreciate. More

by cancelmo Verified Customer Verified Customer

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The level of service was extraordinary. My Client Advisor (Scott Gately) is a tremendous asset to BMW of West Chester. Scott went above and beyond to find the vehicle of my choice (twice), My Client Advisor (Scott Gately) is a tremendous asset to BMW of West Chester. Scott went above and beyond to find the vehicle of my choice (twice), and was extremely knowledgeable of all aspects of my vehicles. Scott makes customer satisfaction his highest priority and my car buying experience has been a real pleasure. I've experienced only curtesy and professionalism from all areas of this dealership. I highly recommend BMW of West Chester. More

by vvdrake Verified Customer Verified Customer

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The team worked together to make me happy in an extremely difficult situation! Thanks for all your help difficult situation! Thanks for all your help More

by floquad Verified Customer Verified Customer

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Great service and follow through. We had an insurance claim and they were patient and worked with us to resolve any issues. We had an insurance claim and they were patient and worked with us to resolve any issues. More

by cancelmo Verified Customer Verified Customer

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Well prepared used car, reasonable price, and friendly staff. My wife loves the car. Dan Stangl was very helpful teaching us how to use it; plug in electric hybrid staff. My wife loves the car. Dan Stangl was very helpful teaching us how to use it; plug in electric hybrid More

by sauertennis Verified Customer Verified Customer

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Very professional, friendly, accommodating. Smooth transaction. Our salesman was very personable and took the time to understand what we were looking for in a car for our daughter Smooth transaction. Our salesman was very personable and took the time to understand what we were looking for in a car for our daughter More

by dr.elizabethmerryfield Verified Customer Verified Customer

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