Nicholas Zaucha
Nicholas Zaucha at Ken Ganley Kia Mentor
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Nicholas Zaucha

Sales Manager

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.8
66 Reviews

Hi Everyone, I go by Nick, Been in the car business going on 17 years in the Greater Cleveland area and Lake County Ohio. I love helping people its one of my favorite parts on my job, just getting to know people and finding ways to exceed their expectations in their car buying experience. I've been married now 5 years and I live in beautiful Wickliffe Ohio and I hope if you stop into Ken Ganley Kia in Mentor Ohio you say Hi!

Dealership Experience

2 yrs, 10 mos

Industry Experience

16 yrs, 5 mos

4.8

66 Reviews

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66 Reviews of Nicholas Zaucha

November 04, 2024

Dealership Rating
Employee Rating

Marques did a fantastic job. He was very respectful of my time, he wasn't pushy, he listened to my needs and was very patient. I highly recommend seeing Marques if you're in need More

by Luannsowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2024

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Employee Rating

Excellent sales associates. Especially Simon pirelli. Will definitely let others know about their great service More

by occhionerolenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2024

Ken Ganley Kia Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

Dealership Rating
Employee Rating

Slowest service department I have ever experienced in my life. How does an oil change take 4 hours, be so for real. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 22, 2024

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Employee Rating

My review was removed with again lies. This dealership lied to me and took complete advantage selling me a damaged vehicle. They promised to fix the paint marks on the window trim and neve More

by javajiver58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 25, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 05, 2024

Dealership Rating
Employee Rating

Very friendly easy to work with. Bought 8 cars from them past few years or 9 More

by jeff69rat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2024

Ken Ganley Kia Mentor responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2024

Dealership Rating
Employee Rating

I went in expecting the worst and experienced the best service without any hassle! Marques was such a great help! He was professional, empathetic, efficient and friendly! Great. Experience overall! More

by Nia.warnell2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you have any further questions, please give us a call. We're always happy to help!

September 17, 2024

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Employee Rating

Marques was awesome to work with. Made buying a car enjoyable. Will definitely recommend to friends and family! More

by rose.gregor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2024

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Thanks for the recommendation, and have an amazing day!

September 16, 2024

Dealership Rating
Employee Rating

Marques did an excellent job in getting me this beautiful 2019 Infiniti QX60. If your looming for a vehicle, go see marques at Ken Ganley Kia Mentor. He isn't pushy. Makes sure all your questions are answere More

by E.grier3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2024

Ken Ganley Kia Mentor responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 07, 2024

Dealership Rating
Employee Rating

Friendly dealership with a direct, no nonsense approach to servicing customers. Very satisfied with my overall experience working with the folks at Ken Ganley Kia Mentor. More

by wjonesdrummer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Loschert, Shane Goulette, Erica Hughes , Isaiah Bush

Sep 09, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

Dealership Rating
Employee Rating

I came in thinking I wasn’t going to be able to get anything but Marques created a miracle!! Biggest thank you to Ken Ganley Kia and Marques hard work!!! More

by heaventhiel1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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